Davenport: Pure corporate automation triggers a race to the bottom in margins
Tom Davenport · a16z Podcast | Automation, Jobs, & the Future of Work (and Income) · Jan 2, 2019 · at 24:11
Tom Davenport, author and professor, explains why companies should pursue human-machine augmentation rather than relying purely on cost-cutting automation.
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“Pursuing automation tends to be kind of a race to the bottom in many ways. It sort of lowers everybody's cost, but it also lowers everybody's margins, and everybody ends up doing kind of similar, not so innovative things”
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