Sanket Pathak, founder and CEO of Synapse, reflects on why early consumer neobanks like Simple faced severe product and innovation limitations due to their underlying partner bank's compliance rules.
“Simple has a bunch of obligations that they've had to kind of outsource in a way to Bancorp Bank, which was their partner bank and based on whatever their KYC standards were and KYC policies were, that's all Simple could So in a way, Simple was just a reseller of an existing banking service that Bancorp had”
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More from Sanket Pathak
PredictionHeld up
Pathak: Synapse will not seek to acquire its own banking charter
“We're most likely not going to go and get a charter.”
Pathak: Empower will surpass neobanks like Chime and Varo within months
“So pretty much, at this point, in a couple of months, they've been able to get at par With any other new banking customer you can think of. Maybe Chime, maybe Varo, all of these people. They started after them, and now are at the point where we are, and next c…”
Pathak: Legacy banks lack software skills to acquire digital customers efficiently
“Banks, in most cases, are not good at, like, building out new software interfaces and tools and for that reason, even if they blew up their marketing, it would be highly unlikely that they'd be able to get in a lot of these customers.”
Pathak: Up to 90% of banking back-office functions can be automated
“A lot of the back office functions that banks are hiring people for you can by and large automate depending on what type of operation it is from like 80 to high nineties percent”
Pathak: Modular banking infrastructure enables financial services for underserved populations
“Let's not try to make a new Simple. Let's just try to make a new Bancorp, with the idea being, if we can make the underlying infrastructure extremely more modular than it is today, it can accommodate for immigrants, it can accommodate for people who don't have…”
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