“We've had email campaigns that have literally accidentally, but shut down a city's email server because there were so many citizens writing in so much.”
quote is from the automated transcript, cleaned for reading:
filler sounds and stutters are removed, nothing is rephrased. names can be misheard
(the analysis reads context, assessments check outside sources). how →
More from Joe Okpaku
What-if
Uber staying in Houston led to harsher rideshare regulations nationwide
“I would dare say that The decision for our competitor to stay in that city actually led to more cities and more jurisdictions trying to follow the lead that Houston put out there because they believed, and rightfully so, that, hey, a company can clearly operat…”
Joe OkpakuJan 2, 2019▶ 17:37a16z Podcast | The Case Study of Lyft and Local Governments
AssertionPartly supported
Okpaku: 44 US states adopted Lyft's driver background check model
“We're now at a point where we have 44 states plus the District of Columbia that have essentially adopted the background check process that we came up with before we were regulated anywhere in the country.”
Joe OkpakuJan 2, 2019▶ 8:57a16z Podcast | The Case Study of Lyft and Local Governments
Insight
Operationally similar competitors cannot gain regulatory advantage over each other
“So ultimately I don't think there's really any way to get a competitive advantage when you are in the same sandbox.”
Joe OkpakuJan 2, 2019▶ 19:26a16z Podcast | The Case Study of Lyft and Local Governments
AssertionSupported
Okpaku: Lyft created passenger insurance superior to standard taxi policies
“First of all, we created a new form of insurance that was basically higher than any insurance for taxi for taxi passengers across the country.”
Joe OkpakuJan 2, 2019▶ 8:11a16z Podcast | The Case Study of Lyft and Local Governments
Insight
Okpaku: Early Municipal Laws Set Precedents That Subsequent Jurisdictions Copy
“When you're dealing with a new industry like ride sharing, That has not yet issued any sort of legislation or regulations that that framework has not yet been created. You have, in my opinion, really one chance to get that right. If you have one law on the boo…”
Joe OkpakuJan 2, 2019▶ 12:35a16z Podcast | The Case Study of Lyft and Local Governments
Disclosure
Lyft exited Houston in 2014 over regulations while Uber stayed
“One of the hardest decisions that we had to make as a team back in 2014, which is our first decision to leave a major city. One of the first cities that was developing an ordinance was the city of Houston. And ultimately the ordinance that they developed was n…”
Joe OkpakuJan 2, 2019▶ 17:13a16z Podcast | The Case Study of Lyft and Local Governments
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