Hinrikus: Banking expectations are set by seamless apps like Uber and Skype
Tavit Henrikos · a16z Podcast | When Banking Works Like My Smartphone · Jan 2, 2019 · at 3:38
Taavet Hinrikus, co-founder and CEO of TransferWise, explains how mobile-first consumer applications transformed user expectations for financial products.
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“Consumers have come to expect that everything works the way Skype works the way Uber works. You know, you basically get what you want to get it now. You know how much you pay for it. You know how quickly it's going to arrive, but banks, you know, aren't quite set up to work that way.”
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