Chen: EBT balance checks are low-income Americans' top government touchpoint
Jimmy Chen · Modernizing America's Safety Net Through Public Interest Technology · Feb 6, 2023 · at 3:22
This episode carries Jimmy Chen's own address, with nobody on the show putting questions to them. It still counts as said, and it is kept out of every score on their page.
Jimmy Chen is the Founder and CEO of Propel, a company building financial software for low-income families, discussing public interest technology design.
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“The experience of checking your EBT balance is probably the most common interaction that low-income households have with the entire government, and so making that a dignified and modern experience is worth a lot.”
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