Jan 2, 2019 · 34m · a16z

a16z Podcast | Mobility and the Global Refugee Crisis

Tony Blinken · 12m spoken Lena Sergi Attar · 10m spoken Sonal Chokshi · 4m spoken Matt Spence · 3m spoken
0:00 / 0:00
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In this episode of the a16z podcast, U.S. Deputy Secretary of State Tony Blinken, Karam Foundation co-founder Lina Sergi Attar, and policy partner Matt Spence discuss the global refugee crisis. They analyze policy, security vetting, technological empowerment, and private sector initiatives required to support displaced populations and address host country burdens.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. The host holds 15.1% of the talking time here. How this is scored →

The host as informed peer 2.1 Guest teaching 3.6 Guest disagreement 0.8 The host pushing back 0.3
05100:0010:0020:0030:002:13–6:06 · The host as informed peer 2/10 Deep Dive into the Syrian Humanitarian Emergency The host asks open-ended socio-economic questions and shares a brief family background. Lena Sergi Attar educates the hosts on the composition of fleeing middle-class Syrians and the exorbitant costs involved in reaching Europe.6:06–9:23 · The host as informed peer 1/10 Host Country Burdens and the Long Duration of Conflict Tony Blinken provides staggering comparative stats on the refugee burden in Lebanon and Jordan, explaining the labor market dynamics and civil war duration realities. The host listens and asks brief follow-ups without challenging.9:23–12:43 · The host as informed peer 3/10 US Refugee Vetting Process and Security Misconceptions Blinken gently reframes the public narrative, pointing out that refugees flee terrorism rather than bring it. Sonal adds insightful context comparing refugee vetting rigor favorably against vetting for standard US citizens or job applicants.12:43–15:26 · The host as informed peer 2/10 Educational and Employment Technologies for Displaced Populations Sonal prompts on post-settlement tech and mentions portfolio examples like Teleport. Blinken explains the emotional reality in relief centers and how distance learning platforms can serve as stopgaps.15:26–20:51 · The host as informed peer 3/10 Smartphones as Vital Lifelines in Modern Migration Sonal introduces nuanced reporting from Wired and NYT, highlighting the double-edged sword of smartphones (surveillance/checkpoints). Lena delivers a poignant personal account of an IDP mother who lost her children.20:51–24:45 · The host as informed peer 3/10 Refugee Entrepreneurship and Challenging the 'Superhero' Narrative Lena forcefully pushes back on Silicon Valley's tech-savior complex, criticizing superficial app solutions and the romanticized 'superhero' narrative. Sonal meets this critique by introducing the concept of Jugaad innovation and dissecting the Steve Jobs comparison.24:45–28:13 · The host as informed peer 1/10 Practical Skills, Journalism Workshops, and Tech Partnerships Lena dismantles the simplistic idea that teaching refugee children to code solves their problems, detailing a real-world journalism workshop instead. Blinken explains how diplomacy intersects with technology.28:13–32:44 · The host as informed peer 3/10 Policy Innovation, Private Sector Roles, and Multi-Sector Action Sonal lists tech sector initiatives like LinkedIn and Airbnb matching programs while cautioning against 'appifying' immigration. Blinken outlines policy innovations such as preferential trade compacts for Jordan.32:44–34:18 · The host as informed peer 1/10 Concrete Actions, Ethical Duty, and Podcast Conclusion A collaborative wrap-up discussing concrete individual actions and moral duty. The exchange is harmonious and respectful throughout the conclusion.2:13–6:06 · Guest teaching 3/10 Deep Dive into the Syrian Humanitarian Emergency The host asks open-ended socio-economic questions and shares a brief family background. Lena Sergi Attar educates the hosts on the composition of fleeing middle-class Syrians and the exorbitant costs involved in reaching Europe.6:06–9:23 · Guest teaching 4/10 Host Country Burdens and the Long Duration of Conflict Tony Blinken provides staggering comparative stats on the refugee burden in Lebanon and Jordan, explaining the labor market dynamics and civil war duration realities. The host listens and asks brief follow-ups without challenging.9:23–12:43 · Guest teaching 4/10 US Refugee Vetting Process and Security Misconceptions Blinken gently reframes the public narrative, pointing out that refugees flee terrorism rather than bring it. Sonal adds insightful context comparing refugee vetting rigor favorably against vetting for standard US citizens or job applicants.12:43–15:26 · Guest teaching 3/10 Educational and Employment Technologies for Displaced Populations Sonal prompts on post-settlement tech and mentions portfolio examples like Teleport. Blinken explains the emotional reality in relief centers and how distance learning platforms can serve as stopgaps.15:26–20:51 · Guest teaching 4/10 Smartphones as Vital Lifelines in Modern Migration Sonal introduces nuanced reporting from Wired and NYT, highlighting the double-edged sword of smartphones (surveillance/checkpoints). Lena delivers a poignant personal account of an IDP mother who lost her children.20:51–24:45 · Guest teaching 6/10 Refugee Entrepreneurship and Challenging the 'Superhero' Narrative Lena forcefully pushes back on Silicon Valley's tech-savior complex, criticizing superficial app solutions and the romanticized 'superhero' narrative. Sonal meets this critique by introducing the concept of Jugaad innovation and dissecting the Steve Jobs comparison.24:45–28:13 · Guest teaching 4/10 Practical Skills, Journalism Workshops, and Tech Partnerships Lena dismantles the simplistic idea that teaching refugee children to code solves their problems, detailing a real-world journalism workshop instead. Blinken explains how diplomacy intersects with technology.28:13–32:44 · Guest teaching 3/10 Policy Innovation, Private Sector Roles, and Multi-Sector Action Sonal lists tech sector initiatives like LinkedIn and Airbnb matching programs while cautioning against 'appifying' immigration. Blinken outlines policy innovations such as preferential trade compacts for Jordan.32:44–34:18 · Guest teaching 1/10 Concrete Actions, Ethical Duty, and Podcast Conclusion A collaborative wrap-up discussing concrete individual actions and moral duty. The exchange is harmonious and respectful throughout the conclusion.2:13–6:06 · Guest disagreement 0/10 Deep Dive into the Syrian Humanitarian Emergency The host asks open-ended socio-economic questions and shares a brief family background. Lena Sergi Attar educates the hosts on the composition of fleeing middle-class Syrians and the exorbitant costs involved in reaching Europe.6:06–9:23 · Guest disagreement 0/10 Host Country Burdens and the Long Duration of Conflict Tony Blinken provides staggering comparative stats on the refugee burden in Lebanon and Jordan, explaining the labor market dynamics and civil war duration realities. The host listens and asks brief follow-ups without challenging.9:23–12:43 · Guest disagreement 1/10 US Refugee Vetting Process and Security Misconceptions Blinken gently reframes the public narrative, pointing out that refugees flee terrorism rather than bring it. Sonal adds insightful context comparing refugee vetting rigor favorably against vetting for standard US citizens or job applicants.12:43–15:26 · Guest disagreement 0/10 Educational and Employment Technologies for Displaced Populations Sonal prompts on post-settlement tech and mentions portfolio examples like Teleport. Blinken explains the emotional reality in relief centers and how distance learning platforms can serve as stopgaps.15:26–20:51 · Guest disagreement 0/10 Smartphones as Vital Lifelines in Modern Migration Sonal introduces nuanced reporting from Wired and NYT, highlighting the double-edged sword of smartphones (surveillance/checkpoints). Lena delivers a poignant personal account of an IDP mother who lost her children.20:51–24:45 · Guest disagreement 4/10 Refugee Entrepreneurship and Challenging the 'Superhero' Narrative Lena forcefully pushes back on Silicon Valley's tech-savior complex, criticizing superficial app solutions and the romanticized 'superhero' narrative. Sonal meets this critique by introducing the concept of Jugaad innovation and dissecting the Steve Jobs comparison.24:45–28:13 · Guest disagreement 2/10 Practical Skills, Journalism Workshops, and Tech Partnerships Lena dismantles the simplistic idea that teaching refugee children to code solves their problems, detailing a real-world journalism workshop instead. Blinken explains how diplomacy intersects with technology.28:13–32:44 · Guest disagreement 0/10 Policy Innovation, Private Sector Roles, and Multi-Sector Action Sonal lists tech sector initiatives like LinkedIn and Airbnb matching programs while cautioning against 'appifying' immigration. Blinken outlines policy innovations such as preferential trade compacts for Jordan.32:44–34:18 · Guest disagreement 0/10 Concrete Actions, Ethical Duty, and Podcast Conclusion A collaborative wrap-up discussing concrete individual actions and moral duty. The exchange is harmonious and respectful throughout the conclusion.2:13–6:06 · The host pushing back 0/10 Deep Dive into the Syrian Humanitarian Emergency The host asks open-ended socio-economic questions and shares a brief family background. Lena Sergi Attar educates the hosts on the composition of fleeing middle-class Syrians and the exorbitant costs involved in reaching Europe.6:06–9:23 · The host pushing back 0/10 Host Country Burdens and the Long Duration of Conflict Tony Blinken provides staggering comparative stats on the refugee burden in Lebanon and Jordan, explaining the labor market dynamics and civil war duration realities. The host listens and asks brief follow-ups without challenging.9:23–12:43 · The host pushing back 1/10 US Refugee Vetting Process and Security Misconceptions Blinken gently reframes the public narrative, pointing out that refugees flee terrorism rather than bring it. Sonal adds insightful context comparing refugee vetting rigor favorably against vetting for standard US citizens or job applicants.12:43–15:26 · The host pushing back 0/10 Educational and Employment Technologies for Displaced Populations Sonal prompts on post-settlement tech and mentions portfolio examples like Teleport. Blinken explains the emotional reality in relief centers and how distance learning platforms can serve as stopgaps.15:26–20:51 · The host pushing back 1/10 Smartphones as Vital Lifelines in Modern Migration Sonal introduces nuanced reporting from Wired and NYT, highlighting the double-edged sword of smartphones (surveillance/checkpoints). Lena delivers a poignant personal account of an IDP mother who lost her children.20:51–24:45 · The host pushing back 1/10 Refugee Entrepreneurship and Challenging the 'Superhero' Narrative Lena forcefully pushes back on Silicon Valley's tech-savior complex, criticizing superficial app solutions and the romanticized 'superhero' narrative. Sonal meets this critique by introducing the concept of Jugaad innovation and dissecting the Steve Jobs comparison.24:45–28:13 · The host pushing back 0/10 Practical Skills, Journalism Workshops, and Tech Partnerships Lena dismantles the simplistic idea that teaching refugee children to code solves their problems, detailing a real-world journalism workshop instead. Blinken explains how diplomacy intersects with technology.28:13–32:44 · The host pushing back 0/10 Policy Innovation, Private Sector Roles, and Multi-Sector Action Sonal lists tech sector initiatives like LinkedIn and Airbnb matching programs while cautioning against 'appifying' immigration. Blinken outlines policy innovations such as preferential trade compacts for Jordan.32:44–34:18 · The host pushing back 0/10 Concrete Actions, Ethical Duty, and Podcast Conclusion A collaborative wrap-up discussing concrete individual actions and moral duty. The exchange is harmonious and respectful throughout the conclusion.

speaking balance: gold is the host, purple is the guest (3 minute bins)

0:00 · the host 22.4% · guest 77.6%0:00 · the host 22.4% · guest 77.6%3:00 · the host 9.8% · guest 90.2%3:00 · the host 9.8% · guest 90.2%6:00 · the host 9.2% · guest 90.8%6:00 · the host 9.2% · guest 90.8%9:00 · the host 12.1% · guest 87.9%9:00 · the host 12.1% · guest 87.9%12:00 · the host 18.8% · guest 81.2%12:00 · the host 18.8% · guest 81.2%15:00 · the host 32.8% · guest 67.2%15:00 · the host 32.8% · guest 67.2%18:00 · the host 1.3% · guest 98.7%18:00 · the host 1.3% · guest 98.7%21:00 · the host 14.2% · guest 85.8%21:00 · the host 14.2% · guest 85.8%24:00 · the host 25.2% · guest 74.8%24:00 · the host 25.2% · guest 74.8%27:00 · the host 16.9% · guest 83.1%27:00 · the host 16.9% · guest 83.1%30:00 · the host 2.8% · guest 97.2%30:00 · the host 2.8% · guest 97.2%33:00 · the host 17.7% · guest 82.3%33:00 · the host 17.7% · guest 82.3%
Sharpest disagreement ▶ 22:15 Dismantling tech saviorism and app solutions

Lena forcefully rejects Silicon Valley's habit of slapping the word 'innovation' or creating apps for complex human problems, calling out the romanticized 'superhero' framing of refugees.

Hardest push from the host ▶ 15:26 Highlighting smartphone risks and surveillance

Sonal pushes back against the uncritical tech optimism around smartphones, explicitly raising concerns about phone confiscations, forced password reveals at checkpoints, and surveillance risks.

Biggest teaching moment ▶ 21:24 UNHCR built a camp, refugees built a city

Lena reframes aid dependency by recalling how refugees at Zaatari camp took immediate agency to build their own internal economy rather than waiting passively for aid handouts.

The host holds their own ▶ 23:34 Invoking Jugaad innovation and dissecting Steve Jobs narrative

Sonal demonstrates strong intellectual domain expertise by bringing up Navi Radjou's concept of 'Jugaad innovation' and analyzing how tech oversimplifies talent by pointing to Steve Jobs' Syrian heritage.

the scores for every segment, with the reasoning behind each
ChapterTopicThe host as informed peerGuest teachingGuest disagreementThe host pushing backWhy
Deep Dive into the Syrian Humanitarian Emergency 2300 The host asks open-ended socio-economic questions and shares a brief family background. Lena Sergi Attar educates the hosts on the composition of fleeing middle-class Syrians and the exorbitant costs involved in reaching Europe.
Host Country Burdens and the Long Duration of Conflict 1400 Tony Blinken provides staggering comparative stats on the refugee burden in Lebanon and Jordan, explaining the labor market dynamics and civil war duration realities. The host listens and asks brief follow-ups without challenging.
US Refugee Vetting Process and Security Misconceptions 3411 Blinken gently reframes the public narrative, pointing out that refugees flee terrorism rather than bring it. Sonal adds insightful context comparing refugee vetting rigor favorably against vetting for standard US citizens or job applicants.
Educational and Employment Technologies for Displaced Populations 2300 Sonal prompts on post-settlement tech and mentions portfolio examples like Teleport. Blinken explains the emotional reality in relief centers and how distance learning platforms can serve as stopgaps.
Smartphones as Vital Lifelines in Modern Migration 3401 Sonal introduces nuanced reporting from Wired and NYT, highlighting the double-edged sword of smartphones (surveillance/checkpoints). Lena delivers a poignant personal account of an IDP mother who lost her children.
Refugee Entrepreneurship and Challenging the 'Superhero' Narrative 3641 Lena forcefully pushes back on Silicon Valley's tech-savior complex, criticizing superficial app solutions and the romanticized 'superhero' narrative. Sonal meets this critique by introducing the concept of Jugaad innovation and dissecting the Steve Jobs comparison.
Practical Skills, Journalism Workshops, and Tech Partnerships 1420 Lena dismantles the simplistic idea that teaching refugee children to code solves their problems, detailing a real-world journalism workshop instead. Blinken explains how diplomacy intersects with technology.
Policy Innovation, Private Sector Roles, and Multi-Sector Action 3300 Sonal lists tech sector initiatives like LinkedIn and Airbnb matching programs while cautioning against 'appifying' immigration. Blinken outlines policy innovations such as preferential trade compacts for Jordan.
Concrete Actions, Ethical Duty, and Podcast Conclusion 1100 A collaborative wrap-up discussing concrete individual actions and moral duty. The exchange is harmonious and respectful throughout the conclusion.

Statements from this episode (21)

Assertion Supported
Blinken: Global displacement is at its highest since World War II
“We are now dealing with the largest single wave of human displacement around the world since World War II.”
Tony Blinken Jan 2, 2019 ▶ 0:53
Assertion Partly supported
Blinken: Global refugee population would rank as 24th largest nation
“And if you put all of these people together who are now currently displaced into one country, It would be the 25th or 24th largest country on earth, bigger than South Korea, bigger than Spain.”
Tony Blinken Jan 2, 2019 ▶ 1:03
Insight
Blinken: Digital connectivity exacerbates refugee crisis by creating pull factors
“The spread of information has actually, in a way, exacerbated the crisis because people are now more aware of what's going on outside of where they're living.”
Tony Blinken Jan 2, 2019 ▶ 1:40
Assertion Partly supported
Attar: Over half of Syria's original population is now displaced
“We have over five million Syrian refugees outside the country, over six million internally displaced, which means that there are more than half of the original population of Syria now does not live in their homes.”
Lena Sergi Attar Jan 2, 2019 ▶ 2:21
Assertion Contradicted
Attar: The global Syrian refugee count was zero before 2011
“People don't realize that before 2011, the number of Syrian refugees was zero”
Lena Sergi Attar Jan 2, 2019 ▶ 2:40
Assertion Supported
Attar: Syrian refugees reaching Europe are predominantly educated middle class
“The further away you get from Syria, the more you see that it's really Syria's middle class that was able to flee into Europe, something that people don't realize watching The images of Syrian refugees arriving to Europe, which is an extremely difficult journe…”
Lena Sergi Attar Jan 2, 2019 ▶ 4:19
Assertion Supported
Blinken: Syrian refugees make up a quarter of Lebanon's population
“In Lebanon today, somewhere between a quarter and a third of the entire population is a Syrian refugee.”
Tony Blinken Jan 2, 2019 ▶ 6:20
Assertion Partly supported
Blinken: Syrian refugees outnumber Lebanese children in Lebanon's public schools
“There are more Syrian children in Lebanese public schools than there are Lebanese children in these schools.”
Tony Blinken Jan 2, 2019 ▶ 6:28
Assertion Supported
Blinken: 90% of Syrian refugees live in communities, not camps
“90% are not in refugee camps. They are actually integrated into host communities.”
Tony Blinken Jan 2, 2019 ▶ 7:28
Prediction Held up
Blinken: The Syrian civil war will last well beyond a decade
“Civil wars, like the one in Syria, don't end overnight. On average, we're looking at a decade. And in the case of something as complex as Syria, when you have multiple actors involved, well beyond a decade”
Tony Blinken Jan 2, 2019 ▶ 8:44
Assertion Supported
Blinken: U.S. refugee admission process takes two years on average
“On average. It takes two years for someone to come to the United States as a refugee.”
Tony Blinken Jan 2, 2019 ▶ 10:51
Assertion Not checkable as stated
Blinken: 99.9% of refugees flee violence rather than perpetrate it
“99.9% Are people fleeing violence, not perpetrating it? We want to make sure that that .1% doesn't get in.”
Tony Blinken Jan 2, 2019 ▶ 11:44
Insight
Blinken: Refugee status is the hardest way to enter the U.S.
“If you were a terrorist trying to come into this country, the last way you would come in is as a refugee, because it's the hardest way to get into the United States.”
Tony Blinken Jan 2, 2019 ▶ 12:28
Opinion
Blinken: Mobile connectivity is a basic life support system for refugees
“So having that kind of connectivity and getting that kind of information flow going is, is vital. It's a basic life support system.”
Tony Blinken Jan 2, 2019 ▶ 16:40
Opinion
Attar: The smartphone is the most important possession refugees carry
“Refugees, the most important object that they have is their smartphone.”
Lena Sergi Attar Jan 2, 2019 ▶ 17:26
Disclosure
Attar: Displaced Syrian families rely on WhatsApp groups to stay connected
“I don't know any Syrian family, including my own, that doesn't have their family WhatsApp group, because that's the only way that you can actually see each other because people don't meet each other anymore inside Syria.”
Lena Sergi Attar Jan 2, 2019 ▶ 18:28
Opinion
Attar: Humanitarian aid apps and tech innovation hype are largely meaningless
“The word innovation or, you know, apps Yes, for humanitarian aid have become almost meaningless because everybody thinks that they can create an app and it's going to solve the problem, or we can paste the word innovation on anything, and that basically become…”
Lena Sergi Attar Jan 2, 2019 ▶ 22:12
Insight
Attar: The most innovative refugee solutions come from refugees themselves
“The most innovative solutions are coming from the people themselves, and this is what we're seeing in the media with, like, the feel-good stories of refugees who've made it in Germany or made it in the U.S. And brought pieces of their culture, and now they're …”
Lena Sergi Attar Jan 2, 2019 ▶ 22:36
Insight
Attar: Teaching kids to code is not a blanket refugee solution
“The solution is not in teaching kids how to code. The solution is how do you introduce Syrian refugee kids or any group of kids To the concept of coding in a way that it connects them to passions that they might use in the future to, or not use, depending on w…”
Lena Sergi Attar Jan 2, 2019 ▶ 25:02
Assertion Not checkable as stated
Blinken: Modern foreign policy sits at the intersection with technology
“We're finding that virtually everything we're trying to do in foreign policy is at the intersection of foreign policy and technology.”
Tony Blinken Jan 2, 2019 ▶ 27:30
Assertion Supported
Blinken: Airbnb is soliciting hosts to house refugees in emergencies
“So you mentioned Airbnb before. They are now soliciting their host community to take in refugees on on an emergency basis.”
Tony Blinken Jan 2, 2019 ▶ 32:56
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