Feb 6, 2023 · 20m · a16z

Easing the Housing Crisis by Building Better Tools

Adena Hefets · 15m spoken Katherine Boyle · 3m spoken
0:00 / 0:00
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At the a16z American Dynamism Summit, Divvy Homes CEO Adena Hefets discusses how modern tech-enabled financial tools and ethical rent-to-own models can solve America's housing affordability crisis for non-traditional wage earners.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. How this is scored →

The host as informed peer 2.9 Guest teaching 4.9 Guest disagreement 1.1 The host pushing back 0.9
05100:0010:0020:000:00–2:16 · The host as informed peer 1/10 American Dynamism Opening Branding and Sizzle Reel The segment opens with complimentary introductory remarks and personal family history. Both participants maintain an agreeable, warm dynamic with no technical probing or disagreement.2:16–4:33 · The host as informed peer 2/10 The Housing Affordability Crisis and Legacy Mortgages Katherine asks a general setup question regarding mortgage access, enabling Adena to educate the audience on legacy 1940s underwriting rules and current affordability data.4:33–7:17 · The host as informed peer 2/10 Divvy Homes Rent-to-Own Model Explained Adena details the operational mechanics of Divvy's rent-to-own equity structure and its origins. The host listens as the guest explains the business model in detail.7:17–9:51 · The host as informed peer 3/10 Targeting Middle America and Customer Demographics Katherine asks about geographical focus in non-coastal markets, allowing Adena to share market expansion strategy and customer demographic statistics.9:51–13:17 · The host as informed peer 4/10 Reinventing Rent-to-Own with Ethical Standards Katherine addresses the historical stigma of predatory rent-to-own operations and asks how Divvy avoids those pitfalls. Adena explains past industry practices and highlights self-imposed price appreciation caps.13:17–15:24 · The host as informed peer 4/10 Collaborating with Washington and Regulators When Katherine asks how regulators should better work with startups, Adena politely pushes back on the premise, arguing that startups themselves bear the responsibility to initiate engagement.15:24–18:48 · The host as informed peer 4/10 Macroeconomic Housing Market Predictions Adena delivers an extensive macroeconomic forecast detailing home price drops and comparisons to 2008. Katherine interjects to steer the mood away from the somber prediction toward positive long-term trends.0:00–2:16 · Guest teaching 1/10 American Dynamism Opening Branding and Sizzle Reel The segment opens with complimentary introductory remarks and personal family history. Both participants maintain an agreeable, warm dynamic with no technical probing or disagreement.2:16–4:33 · Guest teaching 6/10 The Housing Affordability Crisis and Legacy Mortgages Katherine asks a general setup question regarding mortgage access, enabling Adena to educate the audience on legacy 1940s underwriting rules and current affordability data.4:33–7:17 · Guest teaching 5/10 Divvy Homes Rent-to-Own Model Explained Adena details the operational mechanics of Divvy's rent-to-own equity structure and its origins. The host listens as the guest explains the business model in detail.7:17–9:51 · Guest teaching 4/10 Targeting Middle America and Customer Demographics Katherine asks about geographical focus in non-coastal markets, allowing Adena to share market expansion strategy and customer demographic statistics.9:51–13:17 · Guest teaching 6/10 Reinventing Rent-to-Own with Ethical Standards Katherine addresses the historical stigma of predatory rent-to-own operations and asks how Divvy avoids those pitfalls. Adena explains past industry practices and highlights self-imposed price appreciation caps.13:17–15:24 · Guest teaching 5/10 Collaborating with Washington and Regulators When Katherine asks how regulators should better work with startups, Adena politely pushes back on the premise, arguing that startups themselves bear the responsibility to initiate engagement.15:24–18:48 · Guest teaching 7/10 Macroeconomic Housing Market Predictions Adena delivers an extensive macroeconomic forecast detailing home price drops and comparisons to 2008. Katherine interjects to steer the mood away from the somber prediction toward positive long-term trends.0:00–2:16 · Guest disagreement 0/10 American Dynamism Opening Branding and Sizzle Reel The segment opens with complimentary introductory remarks and personal family history. Both participants maintain an agreeable, warm dynamic with no technical probing or disagreement.2:16–4:33 · Guest disagreement 1/10 The Housing Affordability Crisis and Legacy Mortgages Katherine asks a general setup question regarding mortgage access, enabling Adena to educate the audience on legacy 1940s underwriting rules and current affordability data.4:33–7:17 · Guest disagreement 0/10 Divvy Homes Rent-to-Own Model Explained Adena details the operational mechanics of Divvy's rent-to-own equity structure and its origins. The host listens as the guest explains the business model in detail.7:17–9:51 · Guest disagreement 0/10 Targeting Middle America and Customer Demographics Katherine asks about geographical focus in non-coastal markets, allowing Adena to share market expansion strategy and customer demographic statistics.9:51–13:17 · Guest disagreement 2/10 Reinventing Rent-to-Own with Ethical Standards Katherine addresses the historical stigma of predatory rent-to-own operations and asks how Divvy avoids those pitfalls. Adena explains past industry practices and highlights self-imposed price appreciation caps.13:17–15:24 · Guest disagreement 3/10 Collaborating with Washington and Regulators When Katherine asks how regulators should better work with startups, Adena politely pushes back on the premise, arguing that startups themselves bear the responsibility to initiate engagement.15:24–18:48 · Guest disagreement 2/10 Macroeconomic Housing Market Predictions Adena delivers an extensive macroeconomic forecast detailing home price drops and comparisons to 2008. Katherine interjects to steer the mood away from the somber prediction toward positive long-term trends.0:00–2:16 · The host pushing back 0/10 American Dynamism Opening Branding and Sizzle Reel The segment opens with complimentary introductory remarks and personal family history. Both participants maintain an agreeable, warm dynamic with no technical probing or disagreement.2:16–4:33 · The host pushing back 0/10 The Housing Affordability Crisis and Legacy Mortgages Katherine asks a general setup question regarding mortgage access, enabling Adena to educate the audience on legacy 1940s underwriting rules and current affordability data.4:33–7:17 · The host pushing back 0/10 Divvy Homes Rent-to-Own Model Explained Adena details the operational mechanics of Divvy's rent-to-own equity structure and its origins. The host listens as the guest explains the business model in detail.7:17–9:51 · The host pushing back 0/10 Targeting Middle America and Customer Demographics Katherine asks about geographical focus in non-coastal markets, allowing Adena to share market expansion strategy and customer demographic statistics.9:51–13:17 · The host pushing back 3/10 Reinventing Rent-to-Own with Ethical Standards Katherine addresses the historical stigma of predatory rent-to-own operations and asks how Divvy avoids those pitfalls. Adena explains past industry practices and highlights self-imposed price appreciation caps.13:17–15:24 · The host pushing back 1/10 Collaborating with Washington and Regulators When Katherine asks how regulators should better work with startups, Adena politely pushes back on the premise, arguing that startups themselves bear the responsibility to initiate engagement.15:24–18:48 · The host pushing back 2/10 Macroeconomic Housing Market Predictions Adena delivers an extensive macroeconomic forecast detailing home price drops and comparisons to 2008. Katherine interjects to steer the mood away from the somber prediction toward positive long-term trends.

speaking balance: gold is the host, purple is the guest (3 minute bins)

0:00 · the host 0% · guest 100%0:00 · the host 0% · guest 100%3:00 · the host 0% · guest 100%3:00 · the host 0% · guest 100%6:00 · the host 0% · guest 100%6:00 · the host 0% · guest 100%9:00 · the host 0% · guest 100%9:00 · the host 0% · guest 100%12:00 · the host 0% · guest 100%12:00 · the host 0% · guest 100%15:00 · the host 0% · guest 100%15:00 · the host 0% · guest 100%18:00 · the host 0% · guest 100%18:00 · the host 0% · guest 100%
Sharpest disagreement ▶ 14:01 Rejection of premise regarding regulatory responsibility

Adena explicitly rejects the framing that regulators are responsible for reaching out to tech companies, insisting that the onus is on startups to open dialogue.

Hardest push from the host ▶ 9:50 Host challenges guest on predatory history of rent-to-own models

Katherine presses Adena directly on how financial inclusion startups navigate negative media perception and avoid repeating predatory historical models.

Biggest teaching moment ▶ 15:55 Deep dive into housing cycle mechanics and price trajectories

Adena delivers detailed macroeconomic breakdown showing how interest rate increases impact consumer demand and comparing current price declines to the 2009–2012 cycle lag.

The host holds their own ▶ 18:47 Host steers conversation from grim forecast toward optimistic trends

Following Adena's bleak housing market forecast, Katherine steps in to reframe the narrative toward positive long-term migration and economic trends.

the scores for every segment, with the reasoning behind each
ChapterTopicThe host as informed peerGuest teachingGuest disagreementThe host pushing backWhy
American Dynamism Opening Branding and Sizzle Reel 1100 The segment opens with complimentary introductory remarks and personal family history. Both participants maintain an agreeable, warm dynamic with no technical probing or disagreement.
The Housing Affordability Crisis and Legacy Mortgages 2610 Katherine asks a general setup question regarding mortgage access, enabling Adena to educate the audience on legacy 1940s underwriting rules and current affordability data.
Divvy Homes Rent-to-Own Model Explained 2500 Adena details the operational mechanics of Divvy's rent-to-own equity structure and its origins. The host listens as the guest explains the business model in detail.
Targeting Middle America and Customer Demographics 3400 Katherine asks about geographical focus in non-coastal markets, allowing Adena to share market expansion strategy and customer demographic statistics.
Reinventing Rent-to-Own with Ethical Standards 4623 Katherine addresses the historical stigma of predatory rent-to-own operations and asks how Divvy avoids those pitfalls. Adena explains past industry practices and highlights self-imposed price appreciation caps.
Collaborating with Washington and Regulators 4531 When Katherine asks how regulators should better work with startups, Adena politely pushes back on the premise, arguing that startups themselves bear the responsibility to initiate engagement.
Macroeconomic Housing Market Predictions 4722 Adena delivers an extensive macroeconomic forecast detailing home price drops and comparisons to 2008. Katherine interjects to steer the mood away from the somber prediction toward positive long-term trends.

Statements from this episode (14)

Assertion Partly supported
Hefets: 80% of Americans cannot afford a home at current mortgage rates
“Based off of our 7.15% average 30 year fixed rate mortgage and then based off of an average home price of 400,000 dollars, 400,000 dollars, which is the average home price in, in the U.S. Only 20%, 20% of Americans, based off the median income, ah, at differen…”
Adena Hefets Feb 6, 2023 ▶ 2:32
Assertion Not checkable as stated
Hefets: Mortgage underwriting criteria have not evolved since the 1940s
“The underwriting criteria and the way mortgages were structured were determined then and have yet to evolve since that point in time. So the underwriting criteria, the down payment requirements, most of how the industry functions is almost a hundred years old.”
Adena Hefets Feb 6, 2023 ▶ 3:28
Assertion Not checkable as stated
Hefets: Divvy Homes customers average $100,000 in household income
“Our customers on average make household income right around a 100,000 dollars.”
Adena Hefets Feb 6, 2023 ▶ 8:41
Assertion Not checkable as stated
Hefets: 51% of Divvy Homes customers are non-salaried or gig workers
“51% Of our customers are non-salaried, meaning that they're not W-II. They'll be a 10 99 hourly so gig economy.”
Adena Hefets Feb 6, 2023 ▶ 8:55
Assertion Not checkable as stated
Hefets: Divvy Homes transactions are 80% female-led and over 50% minority
“Over 50% of our customers are underrepresented minorities, And with our transactions, ah, they're 80% female-led.”
Adena Hefets Feb 6, 2023 ▶ 9:20
Disclosure
Hefets: Divvy capped annual home buyback appreciation at 6% during market spikes
“It didn't feel right to me, so instead of using exactly what that third party said, I set a cap, and I said, we're not gonna charge any more than six percent appreciation annually, and I don't know where to pull that number from, right?”
Adena Hefets Feb 6, 2023 ▶ 12:39
Insight
Hefets: Tech startups, not government, bear onus to initiate regulatory dialogue
“Is the onus on government to reach out to us and say, hey, let's have a conversation? And truthfully, I don't think that's the case. I think the onus is on us companies to make sure we are opening up that dialogue, that we're showing up for events like this, t…”
Adena Hefets Feb 6, 2023 ▶ 14:06
Disclosure
Hefets: Divvy and major institutional buyers have paused buying homes
“Yeah, I would say, right now, if you look at any institution, whether it's an iBuyer, a single family rental platform, Divi, then we're not buying homes right now.”
Adena Hefets Feb 6, 2023 ▶ 15:56
Assertion Supported
Hefets: US real estate transaction volume has dropped 20% year-over-year
“Transaction volume is a down right now about 20% year on year.”
Adena Hefets Feb 6, 2023 ▶ 16:56
Prediction Didn’t hold up
Hefets: US home prices will decline 10% to 15% by Q1 2023
“Our view at Divi is that we're gonna start to see heading into Q-one year-on-year declines in home prices across Economist. That is likely to be somewhere around 10 to 15% year-on-year home price declines.”
Adena Hefets Feb 6, 2023 ▶ 17:22
Assertion Supported
Hefets: Over 50% of US homes hold 50% or greater equity
“There is right now over 50% of homes have 50% or greater equity in the property.”
Adena Hefets Feb 6, 2023 ▶ 19:33
Prediction Not checkable as stated
Hefets: Post-COVID population migration to new cities will stick long term
“We've seen migration to new cities that I think is going to actually stick, right?”
Adena Hefets Feb 6, 2023 ▶ 19:40
Prediction Held up
Hefets: Housing downturn will not be as extreme as 2008 crisis
“So I don't think that we're going to see something as extreme as the, that last housing crisis.”
Adena Hefets Feb 6, 2023 ▶ 19:50
Prediction Partly held up
Hefets: The housing downturn will wipe out gains from 2020 to 2022
“What I do think is that we are going to wipe out some of the gains that were made in the last two to three years.”
Adena Hefets Feb 6, 2023 ▶ 19:57
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