The Ledger
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Will Shu: Over 50% of Deliveroo riders work on multiple platforms
“Over 50% of our riders work on multiple platforms.”
Will Shu predicts dark kitchens will experience huge growth post-COVID
“Because I do think about just the restaurant industry and what's happened during COVID, and it's very clear that this part of it's going to keep growing hugely, and it's beneficial for restaurants.”
Will Shu: European online food delivery penetration remains at just 3%
“Online penetration of food is three to five percent still today. Now, I think the US sort of leapfrogged a lot during COVID, but if you look at Europe, It's still in that, you know, one meal out of 21 a week is online. So I think we're super, super early.”
Will Shu: Deliveroo will continue investing heavily in dark kitchens
“Today, some markets, it's a really big part of our business, and we're going to continue to invest a lot in these kitchens.”
Deliveroo launched with only three initial restaurant sign-ups
“So before that, we were setting everything up, and I could only get three restaurants to sign up.”
Will Shu personally signed Deliveroo's first 50 restaurants
“But I signed up every single restaurant up until probably, you know, restaurant number 50, and then I hired a guy called Justin, who's still at the company, and he, him and I worked on that side of things.”
Will Shu personally performed Deliveroo food deliveries for a full year
“I did the most unscalable things. I did deliveries for an entire year. I, you know, signed up every restaurant at nighttime worked on product.”
Will Shu: Uber Eats used McDonald's as a global expansion weapon
“They had McDonald's. Right. They had this secret weapon and McDonald's is the world's most famous food brand.”