The Ledger

Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.

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Insight
Qualtrics raised venture capital to de-risk after rejecting a buyout
“We actually raised venture capital because we turned down an offer, and we wanted to be able to live with ourselves.”
Ryan Smith May 11, 2021 ▶ 20:34 20VC: Qualtrics Founder, Ryan Smith on The 2 Hour Decision Whether To Sell Qualtrics for $8Bn in Cash, Why Tying Your Identity To Your Company Will Never Make You Happy and His Relationship To Risk, Wealth and Responsibility as a Result
Insight
Ryan Smith: Startups should recruit board members with past failures
“Oftentimes, we bring board members in who life's only gone good for, and it's one of our problems in tech, is like, we need to bring people in that, you know, have some battle wounds, and like, maybe there was some successes that happened, but also some things…”
Ryan Smith May 11, 2021 ▶ 35:05 20VC: Qualtrics Founder, Ryan Smith on The 2 Hour Decision Whether To Sell Qualtrics for $8Bn in Cash, Why Tying Your Identity To Your Company Will Never Make You Happy and His Relationship To Risk, Wealth and Responsibility as a Result
Insight
Smith: Capital constraints are a necessary forcing function for startup creativity
“And so I believe that creativity comes from resource construction. You know, you're never clipping coupons if you'got fifty million dollars in your bank account, and I think that that's the necessary forcing function to be able to actually do something great.”
Ryan Smith Dec 16, 2016 ▶ 10:15 20VC: Qualtrics' Ryan Smith on Building A $Bn Company & Raising The Largest Series A Since 2008 From Sequoia & Accel
Insight
Smith: Building a great enterprise software company takes 10 to 13 years
“I think that You know, most people think to do something great, it's going to take a couple years. And I think those are such outliers. I think for the rest of the world, especially in the enterprise, you know, 10, 1213 years are really what it takes. And I'm …”
Ryan Smith Dec 16, 2016 ▶ 6:04 20VC: Qualtrics' Ryan Smith on Building A $Bn Company & Raising The Largest Series A Since 2008 From Sequoia & Accel
Insight
Smith: Companies fail from internal politics or scattered external focus
“Companies fail for two reasons. They either get internally focused on each other, Or they get externally focused in a million different directions and can't execute.”
Ryan Smith Dec 16, 2016 ▶ 16:50 20VC: Qualtrics' Ryan Smith on Building A $Bn Company & Raising The Largest Series A Since 2008 From Sequoia & Accel
Insight
Smith: Workplace conflicts must be discussed with all parties in the room
“One of the things that I believe in is, is, is complete escalation where if someone's talking to me about someone else, we're doing it in the room together.”
Ryan Smith Dec 16, 2016 ▶ 22:28 20VC: Qualtrics' Ryan Smith on Building A $Bn Company & Raising The Largest Series A Since 2008 From Sequoia & Accel
Insight
Ryan Smith: Tying happiness to company performance makes founders miserable
“If your happiness is tied up in your business, you're never going to be happy because it's nothing but problems, whether it's customer problems, whether it's Employee problems, whether it's just frustration, like, you've got to find happiness outside, and it's…”
Ryan Smith May 11, 2021 ▶ 5:50 20VC: Qualtrics Founder, Ryan Smith on The 2 Hour Decision Whether To Sell Qualtrics for $8Bn in Cash, Why Tying Your Identity To Your Company Will Never Make You Happy and His Relationship To Risk, Wealth and Responsibility as a Result
Insight
Ryan Smith: Giving away equity is irreversible, whereas hiring is reversible
“So if you're giving out equity of your company, it's a one way door. You can't get it back. You know, oftentimes if you're hiring someone, it can be a two way door. If it doesn't work out, you part ways.”
Ryan Smith May 11, 2021 ▶ 16:14 20VC: Qualtrics Founder, Ryan Smith on The 2 Hour Decision Whether To Sell Qualtrics for $8Bn in Cash, Why Tying Your Identity To Your Company Will Never Make You Happy and His Relationship To Risk, Wealth and Responsibility as a Result
Insight
Ryan Smith: Stack family and work commitments into single time blocks
“You'll always see me doubling up everything I do. Like, if I have a meeting that I need to go do, I'll just bring them with me to the next meeting. If I've got to go to a game, I've always got people with me that I was supposed to meet with, and we just do it …”
Ryan Smith May 11, 2021 ▶ 33:20 20VC: Qualtrics Founder, Ryan Smith on The 2 Hour Decision Whether To Sell Qualtrics for $8Bn in Cash, Why Tying Your Identity To Your Company Will Never Make You Happy and His Relationship To Risk, Wealth and Responsibility as a Result
Insight
Smith: A startup CEO's job changes every three months
“My job as CEO changes every three months. And so does the way I go about the job. What used to work for me two or three years ago does not work for me now.”
Ryan Smith Dec 16, 2016 ▶ 20:03 20VC: Qualtrics' Ryan Smith on Building A $Bn Company & Raising The Largest Series A Since 2008 From Sequoia & Accel
Insight
Ryan Smith: Most people have only three or four productive hours daily
“Most people only have three or four productive hours in the day where they're actually getting stuff done.”
Ryan Smith Dec 16, 2016 ▶ 26:05 20VC: Qualtrics' Ryan Smith on Building A $Bn Company & Raising The Largest Series A Since 2008 From Sequoia & Accel
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