The Ledger

Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.

clear all ✕

why aren't all 6 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable

Insight
Nick Weaver: Delivering a great customer experience requires owning all product components
“If we wanted to be able to react quickly to our customers, most importantly provide a, you know, a Great customer experience that we were in full control of. We just had to own all the parts.”
Nick Weaver Sep 16, 2016 ▶ 9:53 20VC: Eero's Nick Weaver on Why You Have To Grow One Stage Ahead of Where Your Business Is At and Why If You Want A Great Customer Experience, You Have To Own All The Parts
Insight
Nick Weaver: Hardware pricing requires strong margins to support omni-channel retail
“One thing we've spent a lot of time looking at is what type of margin structure do we need to have to be able to support omni-channel distribution? So that's euro.com, places like Amazon online, and then places like Best Buy and Store. You know, you need to ha…”
Nick Weaver Sep 16, 2016 ▶ 7:19 20VC: Eero's Nick Weaver on Why You Have To Grow One Stage Ahead of Where Your Business Is At and Why If You Want A Great Customer Experience, You Have To Own All The Parts
Insight
Nick Weaver: Physical retail offers product discovery that online platforms cannot replicate
“One of the things it does provide that you don't have in an online experience is discover product discovery. There isn't a great online substitute for, you know, walking down the aisles of, you know, a Best Buy and seeing all the new products, especially in th…”
Nick Weaver Sep 16, 2016 ▶ 8:49 20VC: Eero's Nick Weaver on Why You Have To Grow One Stage Ahead of Where Your Business Is At and Why If You Want A Great Customer Experience, You Have To Own All The Parts
Insight
Nick Weaver: Hardware complexity creates a significant barrier to entry
“All the complexity that comes with a hardware business ends up being a pretty significant barrier to entry.”
Nick Weaver Sep 16, 2016 ▶ 14:38 20VC: Eero's Nick Weaver on Why You Have To Grow One Stage Ahead of Where Your Business Is At and Why If You Want A Great Customer Experience, You Have To Own All The Parts
Insight
Nick Weaver: Hardware complexity comes from sequencing teams on different cadences
“In, in hardware, what's challenging is you have all these different teams on very different cadences. Ultimately, you know, there's specific milestones, whether it's a new feature launch or a new product launch or a new retailer launch where you have all these…”
Nick Weaver Sep 16, 2016 ▶ 14:55 20VC: Eero's Nick Weaver on Why You Have To Grow One Stage Ahead of Where Your Business Is At and Why If You Want A Great Customer Experience, You Have To Own All The Parts
Insight
Nick Weaver: Hardware startups must scale one stage ahead of business
“You almost have to grow one stage ahead of where the business is.”
Nick Weaver Sep 16, 2016 ▶ 17:04 20VC: Eero's Nick Weaver on Why You Have To Grow One Stage Ahead of Where Your Business Is At and Why If You Want A Great Customer Experience, You Have To Own All The Parts
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