The Ledger
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Top U.S. retailers like Home Depot derive under 3% of sales online
“The most successful retailers today in the United States have very little e-commerce. So think of Home Depot, Lowe's, TJ Maxx, Costco, Dollar Store, Zara, H&M, even Uniqlo, their e-commerce businesses are sub-three percent of total sales, yet TJX, which owns a…”
Bettinelli claims he coined the phrase "long LA"
“And I, then I coined the phrase long LA, which I still use. And if you see on Twitter and things that kind of all came from some original ideas of me just being very bullish on what was going on in Los Angeles.”
HauteLook reached $25 million in monthly sales before Nordstrom acquisition
“We got to a point where we were doing, say, twenty-five million dollars a month of sales before I left. And we had started, we were doing a million a month, so we had huge growth, but Nordstrom's was doing ten billion dollars a year, right?”
70% of online returns for major US retailers occur in physical stores
“You'd probably be surprised to know that most of the top retailers in the US, a la a Macy's and Nordstrom, the gap, et cetera, almost 70% of the product that's bought online and returned from the stores is actually returned into the stores.”