The Ledger
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Balfour: AI won't master qualitative product nuances or user psychology
“The things that don't change, right, that I don't think AI is going to really help you with that much is understanding, like, all of these qualitative underpinnings of your product, of your use case, of your problem, of your natural frequency, and then the psy…”
Balfour: AI will automate routine growth tactics and quantitative analyses
“I think the surface level tactics and systems will definitely change a lot. So I would say like a lot of these analyses that, you know, seven years ago, eight years ago were sort of leading edge things like Finding what your habit and aha moment are, for examp…”