The Ledger

Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.

clear all ✕

why aren't all 7 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable

Insight
Going public forces executives into fear-based, short-term decision-making
“Since I've taken the company public, you're actually kind of trained and modeled to constantly be managing risk. Like, you know, if you do this, what will the street think? If this happens, then how will that impact the stock price? And it's a lot of short-ter…”
Jennifer Tejada Aug 28, 2020 ▶ 15:03 20VC: PagerDuty CEO Jennifer Tejada on A Leader's Relationship To Risk, Insecurity, Making Decisions with Imperfect Data & What Successful Board Management Looks Like
Insight
Leaders without self-doubt exhibit concerning levels of arrogance and narcissism
“I think anybody who runs a meaningfully sized company or is responsible for the employment of hundreds of people or has a duty of care in a leadership role is going to doubt themselves. It's natural. And frankly, if you're not, I'd be nervous about the level o…”
Jennifer Tejada Aug 28, 2020 ▶ 20:55 20VC: PagerDuty CEO Jennifer Tejada on A Leader's Relationship To Risk, Insecurity, Making Decisions with Imperfect Data & What Successful Board Management Looks Like
Insight
Diversity must be managed like a core business initiative with explicit goals
“Treat it like a business initiative as opposed to a box checking exercise or something that HR owns. And with any important business initiative, you set explicit measurable goals with explicit milestone timing, timeframes, and you allocate resources and leader…”
Jennifer Tejada Aug 28, 2020 ▶ 38:12 20VC: PagerDuty CEO Jennifer Tejada on A Leader's Relationship To Risk, Insecurity, Making Decisions with Imperfect Data & What Successful Board Management Looks Like
Insight
Bad news never improves with age, requiring full board transparency
“So I think part of good board management is transparency. We have a no surprises policy in my team and my board because bad news doesn't get better with age.”
Jennifer Tejada Aug 28, 2020 ▶ 30:59 20VC: PagerDuty CEO Jennifer Tejada on A Leader's Relationship To Risk, Insecurity, Making Decisions with Imperfect Data & What Successful Board Management Looks Like
Insight
Uncomfortable team accountability is a muscle that must be built deliberately
“Like you have to build that muscle to be able to have an uncomfortable conversation within a team and being comfortable and holding each other accountable to goals and commitments that we've made. And that's a muscle that doesn't just come naturally. You actua…”
Jennifer Tejada Aug 28, 2020 ▶ 22:35 20VC: PagerDuty CEO Jennifer Tejada on A Leader's Relationship To Risk, Insecurity, Making Decisions with Imperfect Data & What Successful Board Management Looks Like
Assertion Not checkable as stated
Early PagerDuty meetings were overly polite and unproductive, says Tejada
“And what I found was that everybody was being very careful not to get in anybody else's backyard, not to get in anybody else's grill. And it was a very nice conversation. Meetings were very pleasant, but they weren't terribly productive. And we tended to be fo…”
Jennifer Tejada Aug 28, 2020 ▶ 27:51 20VC: PagerDuty CEO Jennifer Tejada on A Leader's Relationship To Risk, Insecurity, Making Decisions with Imperfect Data & What Successful Board Management Looks Like
Assertion Partly supported
PagerDuty shifted from mostly male to gender-balanced across most departments
“We were a deeply technical company that was mostly male when I got there, and our team is balanced across the board in most cases”
Jennifer Tejada Aug 28, 2020 ▶ 39:01 20VC: PagerDuty CEO Jennifer Tejada on A Leader's Relationship To Risk, Insecurity, Making Decisions with Imperfect Data & What Successful Board Management Looks Like
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