why aren't all 8 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Assertion Partly supported
McCabe: Intercom banned internal political discussions years ago
“I introduced that years ago also, and we do not talk about politics and intercom, and I never do that within the company either.”
Assertion Supported
Rajaram: Intercom's Fin and Podium reached $100M+ ARR from AI products
“Fin great example podium, another great example, both of them with the new products have gone to a hundred plus million in a couple of years.”
Assertion Contradicted
Deeter: Canva and Intercom AI products generate hundreds of millions
“I look at a company like a Canva, or I look at a company like Intercom that's at a scale where in some ways they're already becoming an incumbent in those markets, and yet they're disrupting themselves at awesome rates and have AI products that are already, yo…”
Assertion Supported
Traynor: Intercom's AI agent Fin resolves over 50% of support tickets
“And we see staggering results for Fin. Some people are getting, like, very, very high percentage of total support volume resolved With satisfaction, like above 50% of times, right?”
Assertion Supported
McCabe: Intercom built a $100M business selling to SMBs
“We built a hundred million dollar business with SMB.”
Assertion Partly supported
Stebbings: Intercom is valued at $2B after 17 years
“Intercom is, You know, bluntly, an amazing story to not a huge enterprise value today for 17 years. I know two billions a lot.”
Assertion Contradicted
McCabe: Intercom was first to launch an AI support agent
“You know, we built, we were the first to come out with an AI agent that would do customer support for you, like actual conversations with customers and closing tickets.”
Assertion Supported
Traynor: I Wrote 90 to 95 of Intercom's First 100 Blog Posts
“I wrote maybe, like, some, like, 90, or 95 of the first 100 blog posts on Intercom”