why aren't all 123 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 3 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Insight
Hacker: Duolingo's streak feature relies on loss aversion mechanics
“The streak is exactly this loss aversion mechanic, right? So it's like, it's motivating to build up your streak, but it's like, I absolutely do not want to lose my streak, right?”
Assertion Not checkable as stated
Hacker: Duolingo sees massive engagement drops whenever push notification services fail
“Still makes a huge difference, and we know because whenever the service goes down that sends the push notifications, you can see the dip. Yeah, yeah, yeah, a hundred percent. It's huge. It's massive.”
Disclosure
Hacker: Duolingo waited too long to hire senior managers
“Number two is what we also waited for too long hiring more senior managers. So we just, for, you know, up, up until 30 employees or so, it was completely flat. It was a lot of people from new grad. It was pretty chaotic.”
Disclosure
Duolingo uses Decagon for AI customer support
“We use Tekagon.”
Disclosure
Hacker: Duolingo founders only meet one-on-one biweekly, sometimes for just 10 minutes
“I only meet with Luis every other week for, and sometimes the meeting is last 10 minutes”
Disclosure
Hacker: Duolingo's marketing team consists of approximately 40 people
“And I have, I think, 40 or so, 40 people or so.”
Disclosure
Hacker: Duolingo operated with a zero-dollar marketing budget during early growth
“For a very long time, we had no marketing budget. So we didn't advertise Nothing like zero dollar marketing budget because we're also not profitable. We also didn't have any revenue.”
Disclosure
Duolingo uses ElevenLabs for AI voice generation
“For our voices, we also work with 11 labs and they're just amazing models, amazing voices.”
Assertion Open
Hacker: Duolingo proactively restored user streaks during Iberian power outages
“By the way, also when there's, you know, there was a power outage in, in Portugal and Spain, we proactively extended their streak, so, so they don't lose it.”
Assertion Supported
Duolingo was an launch partner for OpenAI's GPT-4 release
“We were one of the launch partners of OpenAI when they first launched GPT-IV”
Disclosure
Hacker: Duolingo founders signed a brief written contract outlining roles and decisions
“So, you know, we, I wrote down a little contract between the two of us. I still have a copy at home. Where we outline exactly like, you know, this is how we're going to make decisions. It's like this short. This is how we're going to make decisions. This is, y…”
Assertion Supported
Product, Engineering, and Design Account for 70%-80% of Duolingo's Workforce
“Inside Duolingo, we have the three biggest functions within Duolingo are product, Engineering and design. Okay. Those compose probably about. 80%, 70 to 80% of our workforce.”
Disclosure
Duolingo cross-posts 75% of its TikTok content directly to Instagram Reels
“I would say at this rate of where we are, I would say about 75% is rip and replace. And what the other 25% is us trying to actually think through, like, what would work better on Reels versus TikTok.”
Disclosure
Duolingo posted standard corporate content for a year before its viral shift
“I started off For a whole year of just doing normal, like happy Earth Day posts and things you'd expect a language learning app to do. And it wasn't until a little bit later that we started taking more risks and creating the content we do now.”
Assertion Not checkable as stated
Duolingo sets one million views as its benchmark for TikTok success
“One million views for us is like a viral video that is successful. That is what is like written down as like green check.”
Disclosure
Gotthilf: Duolingo relied on shared oral knowledge rather than written brand docs
“Yeah, I didn't, with Duolingo, we never wrote it down on a Google Doc. It's just, it was like shared knowledge. I worked very closely with Luis Van An, the CEO and co-founder of Duolingo in the early days, and so I just heard him tell the story over and over, …”
Disclosure
Gotthilf: Personally wrote 100+ press emails per Duolingo global launch
“When I was doing press for Duolingo and we were doing these global launches, I was personally writing over a hundred emails at a time, like, to get, like, and it had to be within a window of time because this launch was coming up.”
Disclosure
Von Ahn: Duolingo's Day 7 user retention is north of 30%
“Ah, for us, on, returning on D-seven, so on the seventh day, probably, you know, it's north of 30%.”
Assertion Supported
Von Ahn: One-on-one tutoring outperforms 98% of standard classroom students
“I mean, there's a lot of studies in educational psychology that show, you know, the most famous one is something called the Bloom's Two Sigma study. It shows the following. It compares a student In a standard classroom, let's say with 30 other students or 20 o…”
Assertion Supported
Von Ahn: Duolingo raised $108M while keeping headcount to just 100 employees
“We have raised about a hundred and eight million dollars. So we would be able, we only have about a hundred employees.”
Assertion Not checkable as stated
Kansu: Duolingo enforces specific design language and pixel-perfect details on every screen
“No, we take pride a lot in the pixel perfect details. Like, I think you'll see that in the product, right? It's like every screen will have a very specific design language. Characters will be very specific, etc.”
Assertion Not checkable as stated
Hacker: Duolingo spent five years finding a business model aligned with its mission
“It's not a single day, but it's the first five years we had. We just didn't know how to, you know, find a business model that aligns with our mission. It was hard.”
Disclosure
Hacker: Duolingo has no offices in Silicon Valley or California
“Duolingo does not have an office in Silicon Valley or anywhere in California”
Assertion Supported
Malik: Early adoption of unique channels drove growth for Dropbox and Pinterest
“Dropbox, Dropbox, like with the referral program, Groupon and email, Pinterest and SEO, Duolingo, and just like a totally unhinged social media, right? All of them were kind of first to this concept and it really, really worked.”
Prediction Held up
Duolingo's social media team aims to hire a standup comedian
“I actually, my dream is to hire a standup comedian for my team.”
Assertion Supported
Running Duolingo's viral TikTok is Zaria Parvez's first job out of college
“And this is my first job out of college.”
Assertion Supported
Gotthilf: Duolingo's initial growth team was just her and one engineer
“It was just me and one engineer. That's all they gave me and one backend engineer.”