Prediction certainty 3/5 debate potential 1/5

Ilishayev: In-app referrals will account for 30% of new GoPuff customers

Rafael Ilishayev · 20VC: GoPuff's Rafael Ilishayev on How GoPuff Has Been EBITDA Profitable From Day 1; The Unit Economics Behind GoPuff, With Intense Competition What Happens To The Food Delivery Space & What It Takes To Launch, Grow and Maintain New Markets · Jun 14, 2021 · at 13:17

Rafael Ilishayev is co-founder and co-CEO of GoPuff. He is discussing digital customer acquisition channels and organic growth drivers for the instant-needs delivery platform.

0:00 / 0:03exact quote · 3.5s
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“I think it's going to grow to 30% of customers this year come from in-app referral.”

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More from Rafael Ilishayev

Prediction Didn’t hold up
Ilishayev: GoPuff will be a multi-hundred billion dollar business by 2026
“And I think this business over the next five years is a multi-hundred billion dollar business.”
Rafael Ilishayev Jun 14, 2021 ▶ 33:03 20VC: GoPuff's Rafael Ilishayev on How GoPuff Has Been EBITDA Profitable From Day 1; The Unit Economics Behind GoPuff, With Intense Competition What Happens To The Food Delivery Space & What It Takes To Launch, Grow and Maintain New Markets
Prediction Didn’t hold up
Ilishayev: GoPuff will achieve full company profitability by 2024
“That balance for us at least meant that we're profitable in 20, 24.”
Rafael Ilishayev Nov 2, 2022 ▶ 10:35 GoPuff CEO Rafael Ilishayev: The Plan to Make GoPuff Profitable by 2024 | 20VC #944 · 20VC with Harry Stebbings
Opinion
Ilishayev: 10-to-15 minute delivery is not a sustainable business model
“In the U.K., the consumer was almost taught that 10 or 15 minute delivery is a norm. Maybe in somewhat, in New York, that was the case too. And that's not a sustainable business model. Any stretch of the imagination.”
Rafael Ilishayev Nov 2, 2022 ▶ 17:16 GoPuff CEO Rafael Ilishayev: The Plan to Make GoPuff Profitable by 2024 | 20VC #944 · 20VC with Harry Stebbings
Prediction Held up
Ilishayev: Capital markets will crush grow-at-all-costs delivery startups within three quarters
“Or you said, Hey, I want to grow at all costs. I want to expense as many cities as I can. And we'll figure out our distributors later. We'll figure our vendor relations later. We'll figure out our technology inside of the four walls and routing, binning and ba…”
Rafael Ilishayev Nov 2, 2022 ▶ 6:25 GoPuff CEO Rafael Ilishayev: The Plan to Make GoPuff Profitable by 2024 | 20VC #944 · 20VC with Harry Stebbings
Prediction Not checkable as stated
Unprofitable startups ignoring cash flow will fail within 18 months
“Any company in any space that's not thinking about profitability right now and is not focused on profitability, there's a higher chance they're not that the, these companies will probably not exist in the next year or year and a half.”
Rafael Ilishayev Nov 2, 2022 ▶ 9:08 GoPuff CEO Rafael Ilishayev: The Plan to Make GoPuff Profitable by 2024 | 20VC #944 · 20VC with Harry Stebbings
Assertion Not checkable as stated
Ilishayev: GoPuff operates markets generating $8 to $9 profit per order
“We have markets that are doing eight or nine dollars positive on a per order basis.”
Rafael Ilishayev Nov 2, 2022 ▶ 23:03 GoPuff CEO Rafael Ilishayev: The Plan to Make GoPuff Profitable by 2024 | 20VC #944 · 20VC with Harry Stebbings
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