Shiv Rao, founder and CEO of Abridge and a practicing cardiologist, shares his experience using Epic relative to competing EMR platforms during his clinical career.
“And I was at a health system that had multiple medical records, and I was always the happiest when I was using Epic compared to any others out there.”
quote is from the automated transcript, cleaned for reading:
filler sounds and stutters are removed, nothing is rephrased. names can be misheard
(the analysis reads context, assessments check outside sources). how →
More from Shiv Rao
Insight
Consumer-only healthcare startups rely on untrustworthy data-selling models
“The companies that you can build on top of just the consumer and healthcare, Oftentimes there's the kind of companies that, that paint themselves into a corner that can never be trustworthy enough to go enterprise. They're the kind of companies where the busin…”
Shiv RaoMay 16, 2026▶ 32:30The Five Year Desert to Product Market Fit & a $5.3BN Valuation with Shiv Rao, Founder @ Abridge · 20VC with Harry Stebbings
PredictionNot checkable as stated
Healthcare system is unprepared for an impending surge in needs
“We're in for a tsunami of healthcare needs and the system is not prepared to deliver it.”
Shiv RaoMay 16, 2026▶ 43:05The Five Year Desert to Product Market Fit & a $5.3BN Valuation with Shiv Rao, Founder @ Abridge · 20VC with Harry Stebbings
Insight
Healthcare founders trap themselves by staying down-market too long
“The trap that a lot of, I think healthcare founders fall into is that they stay down market. They don't figure out, they don't like Time their Yolo shot to go up market at the right moment.”
Shiv RaoMay 16, 2026▶ 12:35The Five Year Desert to Product Market Fit & a $5.3BN Valuation with Shiv Rao, Founder @ Abridge · 20VC with Harry Stebbings
Insight
Vertical AI startups cannot win by fighting foundation model labs
“If you are fighting against them, you've already lost. If you haven't figured out how you're going to win with them, how you're gonna not just coexist, but actually find ways to collaborate potentially, and if the tailwinds that they create are not yours to le…”
Shiv RaoMay 16, 2026▶ 15:28The Five Year Desert to Product Market Fit & a $5.3BN Valuation with Shiv Rao, Founder @ Abridge · 20VC with Harry Stebbings
Opinion
Healthcare AI startups do not need forward-deployed engineers
“No, you don't. Not in our case. You're going to get to that zero to one. You're going to get to that first product in all the ways, like people in, you know, in the health systems, in the clinics and listening to the doctors and the nurses and figuring it out.…”
Shiv RaoMay 16, 2026▶ 25:21The Five Year Desert to Product Market Fit & a $5.3BN Valuation with Shiv Rao, Founder @ Abridge · 20VC with Harry Stebbings
Insight
Founder mode means targeted tours of duty, not micromanagement
“Founder mode is just about, to me, it's about tours of duty depending on what's on fire inside the company or like what's the most important thing and what you're best at. You just go crush. You just have to go you know, kill whatever that challenge is. And it…”
Shiv RaoMay 16, 2026▶ 45:54The Five Year Desert to Product Market Fit & a $5.3BN Valuation with Shiv Rao, Founder @ Abridge · 20VC with Harry Stebbings
Made with StarZero
Turn any episode into a week of clips.
This entire site, over 1,200 episodes transcribed, diarized, checked and made playable,
runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the
moments worth sharing, cuts them, captions them, and reframes them for every feed.
We use essential cookies to make the site work. With your permission we
also use analytics cookies (Google Analytics and Mixpanel) to understand
usage and improve StarZero. See our Cookie Policy.