Disclosure certainty 4/5 debate potential 1/5

TS Anil: Why Monzo Shut Down Its Energy Switching Product

TS Anil · TS Anil, CEO @Monzo: From Layoffs, Downrounds and Low Employee NPS, To $1BN in Revenue | E1254 · 20VC with Harry Stebbings · Jan 31, 2025 · at 17:39

TS Anil is the CEO of UK digital bank Monzo. He reflects on past product decisions and features the company decided to sunset.

0:00 / 0:09exact quote · 9.7s
▶ Watch the full episode on YouTube → 720p mp4 · rendered on demand · StarZero watermark
“So one of the products that we were really interested in building out was energy switching. And we shut that down, I want to say a year or two years ago now almost.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from TS Anil

Disclosure
Monzo Rejected Crypto Trading Because It Conflicted With the Bank's Mission
“Let's talk about cryptocurrency trading. That's a good one, where we chose to not do it, right? Because letting the average customer Buy a hundred cryptocurrencies because we could make a buck off of it. Just felt not on mission at all.”
TS Anil Jan 31, 2025 ▶ 6:47 TS Anil, CEO @Monzo: From Layoffs, Downrounds and Low Employee NPS, To $1BN in Revenue | E1254 · 20VC with Harry Stebbings
Prediction Open · timeframe Jan 2030
TS Anil: Monzo Will Never Hold Mortgages on Its Own Balance Sheet
“Mortgages as an example, I don't think we will ever do it on our own balance sheet, but we already are making mortgages visible to our customers Even if they've not, if it's not a Monzo mortgage, they've taken it from somewhere else in the app, leveraging our …”
TS Anil Jan 31, 2025 ▶ 11:03 TS Anil, CEO @Monzo: From Layoffs, Downrounds and Low Employee NPS, To $1BN in Revenue | E1254 · 20VC with Harry Stebbings
Insight
Refusing to Charge for Value Is Doing Charity With VC Money
“If we choose to not charge for things where we transparently and with the customer and where we believe we're adding value to the customer, if we choose to not charge it, and we see that as somehow being a mission thing to do, it's effectively saying I'm doing…”
TS Anil Jan 31, 2025 ▶ 24:32 TS Anil, CEO @Monzo: From Layoffs, Downrounds and Low Employee NPS, To $1BN in Revenue | E1254 · 20VC with Harry Stebbings
Assertion Not checkable as stated
TS Anil: Monzo's ARPU Outperforms All Competitor Digital Banks
“Our ARPU is significantly higher than any competitor, right? The stickiness of revenues is higher than anybody else, right?”
TS Anil Jan 31, 2025 ▶ 42:41 TS Anil, CEO @Monzo: From Layoffs, Downrounds and Low Employee NPS, To $1BN in Revenue | E1254 · 20VC with Harry Stebbings
Prediction Not checkable as stated
Only a Handful of Global Companies Will Scale Digital Banking Long-Term
“So even now, right, when I say to you that we're, when I look ahead, I think globally there will be a handful of companies only in the next decade that will truly be doing this business at scale. And managing people's money, transforming that relationship that…”
TS Anil Jan 31, 2025 ▶ 45:35 TS Anil, CEO @Monzo: From Layoffs, Downrounds and Low Employee NPS, To $1BN in Revenue | E1254 · 20VC with Harry Stebbings
Insight
TS Anil: Incumbent Banks Will Never Successfully Reinvent Themselves
“The legacy players were never going to fix it. For the, with the best of intent and the best of wanting to do it was never gonna get fixed by incumbents, right? And the history of incumbents transforming their industries is anyways very, very sketchy. And for …”
TS Anil Jan 31, 2025 ▶ 1:36 TS Anil, CEO @Monzo: From Layoffs, Downrounds and Low Employee NPS, To $1BN in Revenue | E1254 · 20VC with Harry Stebbings
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 1,200 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.