Rachleff: Transparency without context leads employees to assume bad faith
Andy Rachleff · 20VC: Wealthfront and Benchmark's Andy Rachleff on Why Delight Is The Greatest Form Of Virality, Why Competition Does Not Matter & What The Future Holds For Automated Personal Finance · Mar 10, 2017 · at 17:15
Andy Rachleff is the co-founder of Benchmark Capital and CEO of Wealthfront. Speaking with Harry Stebbings on 20VC, he discusses executive management and internal communications.
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“The challenge with transparency is if you let someone else set the agenda, it can work against you. So it's really, really important to provide context with transparency, because if you don't provide context, people will make up their own, and more times than not, they'll, they'll assume bad faith or assume the worst outcome.”
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