Geoff Charles, VP of Product at Ramp, responds to a quote from a Shopify executive asserting that a tech company dies the day its founder stops acting as Head of Product.
“I listened to that and I love that. I don't agree. And again, this is the Shopify, you know, obviously, you know, Toby's like very involved in the product surface area at ramp. I think we have Slightly different approach. I think that the, our founder Eric is very focused on our vision, very focused on our brand, very focused on our marketing and our story and our positioning in the market. And it has a very strong sense of what we want to be as a company and a very, very high bar for who we want at the company, how we get there. I don't think that it's necessarily super important for the founder to have the strongest opinion. I think that they need to shepherd the culture to get there. They need to hold the teams accountable for high velocity. They need to be able to opine on what looks good and what it doesn't. What is a good decision, a bad decision, but you need to have an empowered product team and tech team that actually calls the shots in terms of the sequencing.”
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More from Geoff Charles
Opinion
Geoff Charles: American Express Does Not Know How to Build Software
“And like Amex is like, it does not know how to build software. It is an incredible company with an incredible brand and an incredible card and merchant product. But they're a far cry away from being a SaaS company.”
Geoff CharlesDec 6, 2023▶ 41:27Geoff Charles: How To Hire Product Teams & Increase Product Velocity | E1091 · 20VC with Harry Stebbings
Insight
Freeze Headcount for New Executive Hires for at Least Six Months
“Don't hire executives that will then hire people under them, because that obfuscates a lot of their performance, and so be clear to the leaders that you're hiring, like, you're not gonna have headcount for at least, like, six months. You're gonna have to do th…”
Geoff CharlesDec 6, 2023▶ 6:12Geoff Charles: How To Hire Product Teams & Increase Product Velocity | E1091 · 20VC with Harry Stebbings
Insight
Company Stage Experience Matters Far More Than Category Experience for PMs
“I think the category Is not that relevant. You know, I come from more consumer than B to B. And I think that's actually an advantage because you're focusing on metrics. You're focusing on conversion. You're focusing on models like lead scoring and lead routing…”
Geoff CharlesDec 6, 2023▶ 6:51Geoff Charles: How To Hire Product Teams & Increase Product Velocity | E1091 · 20VC with Harry Stebbings
Insight
Leaders Must Fire Team Members Who Are Less Ambitious Than the Core
“If you have a core team that's ambitious and you have one person in the team that's not as ambitious as that team, you need to part ways with that person. Because it briefly lowers the bar and everyone becomes demotivated.”
Geoff CharlesDec 6, 2023▶ 15:45Geoff Charles: How To Hire Product Teams & Increase Product Velocity | E1091 · 20VC with Harry Stebbings
Opinion
Facebook and Stripe Have Struggled to Expand Beyond Core Markets
“Whether it's like Facebook trying to enter the B to B space, whether it's Stripe trying to actually go from like developers and SME to finance teams in, in, in the enterprise. It's hard. And we actually haven't seen that much success.”
Geoff CharlesDec 6, 2023▶ 40:25Geoff Charles: How To Hire Product Teams & Increase Product Velocity | E1091 · 20VC with Harry Stebbings
PredictionNot checkable as stated
Software UIs Will Shift From Tables to Conversational Interfaces
“So a hundred percent, I think the software is going to look a lot less like tables, graphs, and dropdowns, and a lot more like a conversation Where I release a UI that is extremely dynamic, that abstracts the data that you actually would need to see, and just …”
Geoff CharlesDec 6, 2023▶ 48:32Geoff Charles: How To Hire Product Teams & Increase Product Velocity | E1091 · 20VC with Harry Stebbings
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