Insight certainty 5/5 debate potential 3/5

Early-stage founders cannot outsource initial growth channels to agencies

Hila Qu · Hila Qu: The Ultimate Guide to Product Growth at Your Startup | 20VC #967 · 20VC with Harry Stebbings · Jan 18, 2023 · at 25:39

Hila Qu, advisor and former growth executive at Acorns and GitLab, addresses whether early-stage startups should hire growth agencies instead of building internal teams.

0:00 / 0:08exact quote · 8.2s
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“The most fundamental things is about figuring out your growth model, the initial channels that cannot be outsourced, and you need to figure that out on your own.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

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Disclosure
Acorns spent heavily sponsoring NASCAR but saw zero visible user growth
“At one time we sponsored NASCAR. And it's a lot of money, but it didn't, we didn't see any visible lift in our results.”
Hila Qu Jan 18, 2023 ▶ 9:39 Hila Qu: The Ultimate Guide to Product Growth at Your Startup | 20VC #967 · 20VC with Harry Stebbings
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Hila Qu compares B2B data infrastructure to a 'kindergarten level'
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Hila Qu Jan 18, 2023 ▶ 45:01 Hila Qu: The Ultimate Guide to Product Growth at Your Startup | 20VC #967 · 20VC with Harry Stebbings
Disclosure
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“So when I joined at GateLab, I talk with our CEO, we have a, we have ARR, not ARR, ARR growth as our North Star metric for the company, which is fine. But for me as a growth leader, right? Or for any other teams, I need to break that down into inputs exactly a…”
Hila Qu Jan 18, 2023 ▶ 48:35 Hila Qu: The Ultimate Guide to Product Growth at Your Startup | 20VC #967 · 20VC with Harry Stebbings
Assertion Not checkable as stated
Native gas station ads outperformed celebrity endorsements for Acorns' user acquisition
“We also do a bunch of like very native ads. Someone go to gas station and then just pump, pump gas and say acorns help them. Like the ordinary person gas station version works much better than a celebrity.”
Hila Qu Jan 18, 2023 ▶ 6:23 Hila Qu: The Ultimate Guide to Product Growth at Your Startup | 20VC #967 · 20VC with Harry Stebbings
Insight
Top companies always rely on viral loops or SEO for long-term growth
“Over time, you will see all the best, most successful companies, they always have some sort of a viral approach or content-based SEO approach.”
Hila Qu Jan 18, 2023 ▶ 8:52 Hila Qu: The Ultimate Guide to Product Growth at Your Startup | 20VC #967 · 20VC with Harry Stebbings
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