Manage crises by setting 30-day truth checks against external media narratives
Dan Gill · Dan Gill, CPO @Carvana: The Most Wild Story in Public Markets | E1243 · 20VC with Harry Stebbings · Jan 8, 2025 · at 50:06
Dan Gill is Chief Product Officer at Carvana. He describes how Carvana's leadership kept employees focused during a 99% market cap drop.
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“What you say to your team is, here's what the rest of the world misunderstands about the truth, and what you're reading in the Wall Street Journal, or what you're reading in any of these publications, Let's be really clear about what that version of the truth is, and then let's articulate to you our version of the truth. And then we're going to check back in in 30 days, and we're going to tell you which one is more true.”
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