Woody Marshall, General Partner at growth equity firm TCV, reflects on past portfolio investments and how customer acquisition costs escalate over time.
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“There's sometimes, like, we look back at companies and say, God, we should have spent twice as much on customer acquisition because customer acquisition was remarkably efficient in the early days, and over time, it gets more and more competitive.”
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More from Woody Marshall
Opinion
Woody Marshall: There are no downsides to going public
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AssertionNot checkable as stated
Woody Marshall: Large venture firms face strict auditing on portfolio valuations
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AssertionNot checkable as stated
Woody Marshall: The tech IPO market is open for companies resetting valuations
“So to me, I actually think the markets are open. But people have to, you have to rip the bandaid off and not be wed to, you know, oh, but in 2021 I was valued at X. It doesn't matter. If you're a public company today, that's in the rearview mirror. The public …”
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Insight
Woody Marshall: Entry valuation matters less if competitive durability is high
“Getting that durability of the value proposition, and whether that's competitive modes, whether that's management execution, those are the important things to get right. But if you get those right, I do agree, valuation in hindsight can be a little less releva…”
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Insight
Woody Marshall: Refusing to reset inflated valuations causes suboptimal business decisions
“The smart companies are, you know, resetting the deck. They're ripping bandaid off because the problem with companies that hold on to some of those valuations is they're going to make decisions that are suboptimal.”
Woody MarshallOct 11, 2023▶ 12:08Roundtable #4 with Jason Lemkin, Woody Marshall, Deven Parekh, Harry Stebbings | E1071 · 20VC with Harry Stebbings
PredictionNot checkable as stated
Woody Marshall: TCV's 2021 investments will take longer to yield returns
“If you look at the things we invested in, in 21, we like those companies a lot. It may take, it's gonna take us longer. To get our returns. It just is, because multiples have come down.”
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