Insight certainty 4/5 debate potential 2/5

Dubugras: Companies slow down by creating processes to prevent 1% edge cases

Henrique Dubugras · 20VC: Brex's Henrique Dubugras on Advice from Evan Spiegel and Eric Schmidt on CEOship, The Biggest Hiring Mistakes When Scaling, What Everyone Gets Wrong with Product Messaging and When is the Right Time to Launch Secondary Products · Apr 15, 2022 · at 13:22

Henrique Dubugras, co-founder and CEO of Brex, explains the mechanics of how growing companies lose operational agility by over-indexing on rare employee policy violations.

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“99% of the people that weren't buying bottles of wine now have to do this process that slows them down in order to solve for the one percent of times that things go wrong, right? Get to this story that I just told and extrapolate to basically everything in the company. That's how companies get slow.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

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Disclosure
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Insight
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