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Biggest decision errors stem from unaccounted missing knowledge

Jack Zhang · Airwallex CEO & Co-Founder, Jack Zhang: The Angel That Turned $1M into $1BN · 20VC with Harry Stebbings · May 26, 2025 · at 1:33:15

Jack Zhang is the co-founder and CEO of Airwallex, a global financial technology platform valued at over $6 billion. He reflects on common cognitive pitfalls in business leadership.

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“Generally people are making decisions based on the knowledge they have, and I think generally that is not the right thing to do because what, the biggest mistake you make is from making a decision based on the knowledge you don't have.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

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