Dannie Herzberg, Partner at Sequoia Capital and former Slack sales executive, reflects on overcoming cultural skepticism toward sales during Slack's growth.
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“To be honest, there was a bit of cynicism around sales in the beginning at Slack, and I totally got that.”
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Insight
Herzberg: Founders must sell the product themselves before hiring sales staff
“So the founder needs to sell the product before anyone else can. So day one, founder equals head of sales.”
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Herzberg: Behavioral interview questions yield scripted answers for sales candidates
“If you ask hypothetical and behavioral questions, like what's your 30, 60, 90 plan, you are going to get really articulate, well-scripted answers that do not help you vet the candidate in earnest.”
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Insight
Herzberg: Testing sales candidates in their comfort zone yields better evaluations
“I want to see what it looks like when they are in their absolute Comfort zone. And I want to see them rock it in their comfort zone. So I would say, pitch me your product, or let's do a discovery call, because I think that's more telling than a pitch.”
Dannie HerzbergFeb 2, 2022▶ 23:0220 Sales: How To Build Sales Teams with a Product-Led-Growth GTM, What is a Sales Hiring Scorecard and How To Construct Yours & How To Structure the Onboarding Process for all New Sales Hires with Dannie Herzberg, Partner @ Sequoia Capital
Insight
Herzberg: Trust hiring intuition over isolated negative reference checks
“Your intuition matters. References are critical, but they aren't everything. And if your intuition is saying, I had a good connection with this person, I've heard plenty of good things around them, and sure, they may have frustrated one person or been a really…”
Dannie HerzbergFeb 2, 2022▶ 27:4520 Sales: How To Build Sales Teams with a Product-Led-Growth GTM, What is a Sales Hiring Scorecard and How To Construct Yours & How To Structure the Onboarding Process for all New Sales Hires with Dannie Herzberg, Partner @ Sequoia Capital
Insight
Herzberg: Striving for approval undermines leadership courage
“And what I realized is if you're striving for people to like you don't have the courage to say hard things, to challenge your peers, to challenge someone you work for.”
Dannie HerzbergFeb 2, 2022▶ 28:4520 Sales: How To Build Sales Teams with a Product-Led-Growth GTM, What is a Sales Hiring Scorecard and How To Construct Yours & How To Structure the Onboarding Process for all New Sales Hires with Dannie Herzberg, Partner @ Sequoia Capital
PredictionNot checkable as stated
Herzberg will hire candidates she dislikes if they have high integrity
“So for that reason, I'm totally okay hiring someone who I don't like per se, so long as I respect the way that they think, and I think that they are a high integrity human being.”
Dannie HerzbergFeb 2, 2022▶ 28:5520 Sales: How To Build Sales Teams with a Product-Led-Growth GTM, What is a Sales Hiring Scorecard and How To Construct Yours & How To Structure the Onboarding Process for all New Sales Hires with Dannie Herzberg, Partner @ Sequoia Capital
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