Steve Case: A Startup CEO Must Act as a Morale Shock Absorber
Steve Case · 20VC: AOL Founder, Steve Case on Why The Best Venture Investments of The Next 10 Years Will Likely Not Be In The Valley, Why The CEO Must Be The Shock Absorber For Company Morale and Why Vision Without Execution is Hallucination · Feb 18, 2019 · at 19:54
Steve Case, co-founder of AOL, reflects on how he managed team morale through the extreme highs and lows of building AOL.
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“I always recognized, particularly as a leader, particularly as the CEO, that I had to be A little bit of a shock absorber for the company, and when everybody was talking about how great they were, remind them that super competitive market, and remind them that, you know, some of it might have just been locked. On the flip side, when people were kind of down in the dumps, kind of maybe even giving up and saying, maybe this isn't going to work, maybe I should do something else, just kind of try to bring them up, and remind them why it was a battle worth fighting, and remind them of the core vision, and point to some of the progress we've made.”
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