Todd McKinnon: The 'CEO filter' impedes effective executive decision-making
Todd McKinnon · 20VC: Okta CEO Todd McKinnon on How To Approach Effective Decision-Making in Leadership, When Is The Right Time To Hire Recruiters and Heads of People, Balancing the Expectations of Wall St with Long Term Vision and What Truly Successful Board Management · Feb 22, 2021 · at 36:13
Todd McKinnon is the co-founder and CEO of enterprise identity provider Okta. He discusses leadership challenges in getting unvarnished feedback and real operational context from employees.
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“It's the CEO filter, I call it. Everyone that talks to you is putting on their CEO filter, like, what does the CEO want to hear? What does he not want to hear? What kind of mood is he in? It's natural, right? Anytime you talk to someone that has a prominent position, you're going to want to be careful a little bit, and I find that that sometimes is It impedes my ability to figure out what's going on and get that context to make good decisions.”
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