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Shah: Enterprise AI discussions in two years will focus on adoption pace

Bhavin Shah · 20VC: The Daily Deal: Coreweave IPO | Scale Hits $25BN on $2BN EOY Revenue | Sequoia's 25x Return on Wiz | Tech Stocks Tank with Tariffs | Cursor: Defensible or Dangerous Example of Lost Moats in Tech · Apr 3, 2025 · at 42:53

Bhavin Shah is the CEO and co-founder of Moveworks. He addresses whether short-term enterprise AI adoption rates are being overestimated by investors.

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“From the enterprise standpoint, exactly what we're talking about right now, which is, you know, the adoption curve and getting things in and moving things along. Again, we've seen this where customers absolutely are ready to go, but just their own internal processes may take six, nine months.”

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More from Bhavin Shah

Insight
Shah: Time savings represent weak ROI compared to process transformation
“To solve, not just like employee productivity, which is sort of what I call weak ROI. It's like you say Bob in three hours a week, who cares? You're still going to pay my salary, but the real you know, strong ROI is where you could actually transform core busi…”
Bhavin Shah Apr 3, 2025 ▶ 32:08 20VC: The Daily Deal: Coreweave IPO | Scale Hits $25BN on $2BN EOY Revenue | Sequoia's 25x Return on Wiz | Tech Stocks Tank with Tariffs | Cursor: Defensible or Dangerous Example of Lost Moats in Tech
Assertion Supported
Shah: Enterprises established dedicated AI line-item budgets starting in early 2024
“I will say that at the start of 24, we started to see solid numbers inside of budgets for people to deploy AI systems, agentic systems to help their employees to drive business transformation. It wasn't just coming out of a slush fund or you know kind of a one…”
Bhavin Shah Apr 3, 2025 ▶ 46:36 20VC: The Daily Deal: Coreweave IPO | Scale Hits $25BN on $2BN EOY Revenue | Sequoia's 25x Return on Wiz | Tech Stocks Tank with Tariffs | Cursor: Defensible or Dangerous Example of Lost Moats in Tech
Assertion Supported
Shah: 250 of Moveworks' 350 customers overlap with ServiceNow
“Just for the sake of numbers, it's 250 out of 350 customers that are ServiceNow customers, so quite a bit of overlap.”
Bhavin Shah Apr 3, 2025 ▶ 31:00 20VC: The Daily Deal: Coreweave IPO | Scale Hits $25BN on $2BN EOY Revenue | Sequoia's 25x Return on Wiz | Tech Stocks Tank with Tariffs | Cursor: Defensible or Dangerous Example of Lost Moats in Tech
Disclosure
Shah: Moveworks is the first agentic AI platform to receive FedRAMP authorization
“We just got FedRAMP authorization two months ago, the first agentic platform to get that because we had to build a lot of the security measures, the protocols, the infrastructure on gov cloud and this and that, that it just takes time.”
Bhavin Shah Apr 3, 2025 ▶ 43:51 20VC: The Daily Deal: Coreweave IPO | Scale Hits $25BN on $2BN EOY Revenue | Sequoia's 25x Return on Wiz | Tech Stocks Tank with Tariffs | Cursor: Defensible or Dangerous Example of Lost Moats in Tech
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