Jag Duggal, Chief Product Officer at Nubank, discusses the core trade-offs between meeting inclusivity and psychological safety during product reviews.
“A very inclusive meeting. Works against the second thing you're optimizing for, which is, this is a safe space for us to brainstorm together.”
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More from Jag Duggal
Insight
Duggal: Execution without strategic clarity is frenzy, not progress
“I actually think it's fairly lazy mantra in Silicon Valley and in tech in general to say strategy is easy and execution is everything. And look, to be very clear, execution is massively important. But execution without strategic clarity is basically frenzy. It…”
Jag DuggalMar 29, 2023▶ 26:39Jag Duggal: How We Scaled Nubank to 80M Users; Google's Brutal Hiring Practices | E995 · 20VC with Harry Stebbings
Insight
Duggal: Founders err by hiring product leads based on big-tech credentials
“The biggest problem and mistake founders, founders make is they go for the credential of the person who succeeded at big company XYZ, which is a very different mindset than succeeding in a highly ambiguous pre-success mode of a startup.”
Jag DuggalMar 29, 2023▶ 58:56Jag Duggal: How We Scaled Nubank to 80M Users; Google's Brutal Hiring Practices | E995 · 20VC with Harry Stebbings
AssertionSupported
Duggal: Google's CS degree rule barred Kevin Systrom from PM roles
“Because of that computer science requirement to be a product manager, people like Kevin Systrom weren't allowed to be product managers at Google, right?”
Jag DuggalMar 29, 2023▶ 21:06Jag Duggal: How We Scaled Nubank to 80M Users; Google's Brutal Hiring Practices | E995 · 20VC with Harry Stebbings
Insight
Duggal: Default assumption when interviewing is that candidates aren't good enough
“When I'm recruiting someone, my default answer is they're not good enough to join the company.”
Jag DuggalMar 29, 2023▶ 17:45Jag Duggal: How We Scaled Nubank to 80M Users; Google's Brutal Hiring Practices | E995 · 20VC with Harry Stebbings
AssertionSupported
Duggal: Larry Page reviewed every Google candidate packet, including SAT scores
“Google was famous for the fact that Larry literally looked at every hiring packet, including resume. I, what, 12 years after graduating college had to provide my SAT scores to Google. I had to go find them. I had to provide my college transcript, which everyon…”
Jag DuggalMar 29, 2023▶ 20:25Jag Duggal: How We Scaled Nubank to 80M Users; Google's Brutal Hiring Practices | E995 · 20VC with Harry Stebbings
AssertionSupported
Duggal: Brazil has an exceptionally favorable credit card working capital cycle
“The working capital cycle for credit cards in Brazil is very favorable for a credit card company for what we're trying to do, which is Almost, almost compared to anywhere else in the world, Mexico and Colombia are much more typical.”
Jag DuggalMar 29, 2023▶ 46:18Jag Duggal: How We Scaled Nubank to 80M Users; Google's Brutal Hiring Practices | E995 · 20VC with Harry Stebbings
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