CEOs must understand every corporate function before leading, says Tejada
Jennifer Tejada · 20VC: PagerDuty CEO Jennifer Tejada on A Leader's Relationship To Risk, Insecurity, Making Decisions with Imperfect Data & What Successful Board Management Looks Like · Aug 28, 2020 · at 10:24
Jennifer Tejada, CEO of PagerDuty, highlights the importance of cross-functional experience prior to taking on general management and CEO responsibilities.
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“When you're the CEO, there's not a ton of time for on the job training. You really need to understand what you have in front of you and what you're working with. And that includes having some wherewithal and understanding of what each function is meant to deliver, how each function works, what are new ways of doing things, what are more antiquated ways of doing things so that you can help coach the executives around you.”
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