Tobaccowala: Communication is the first thing to break during operational crises
Selin Tobaccowala · Let Fires Burn (with Gixo's Selina Tobaccowala) · Mar 31, 2023 · at 18:18
Serial entrepreneur Selina Tobaccowala reflects on leading technical triage during major site surges and outages at Ticketmaster.
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“Cause the thing that starts to happen when things are broken is communication is the first thing to break down.”
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