“When the pandemic ended and our signups be went just as fast, if not faster. And right now we're seeing a lot of signups because middle-class families are stretched.”
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More from CJ Grimes
Insight
Grimes: Most people's core problem is an income deficit, not mismanagement
“Most people, the problem they have is that they don't have enough money. It's not, it is that, I just want to say that plainly.”
CJ GrimesMay 29, 2026▶ 10:06How to get better at money (with Carrie Joy Grimes) | Masters of Scale
Insight
Grimes: Rapid scaling required breaking startup rules to offer broad financial help
“What became really clear is that being able to scale fast meant how quickly could we talk to anyone and figure out what kind of money help they needed, and then deliver the best version of that. So we kind of broke some of the startup-y rules, where we didn't …”
CJ GrimesMay 29, 2026▶ 20:55How to get better at money (with Carrie Joy Grimes) | Masters of Scale
AssertionSupported
Grimes: WorkMoney operates as a non-profit with nine million members
“It is a nonprofit. We've got nine million members, and we help people figure out how to earn more and save more and spend less, and we do that through programs and services and coupons and discounts, kind of like the AARP.”
CJ GrimesMay 29, 2026▶ 1:09How to get better at money (with Carrie Joy Grimes) | Masters of Scale
Insight
Grimes: Believing you are bad at money drives self-defeating financial habits
“When I thought I was bad at money, then I behaved like somebody who was bad at money, and I kept behaving like somebody who was bad at money.”
CJ GrimesMay 29, 2026▶ 8:41How to get better at money (with Carrie Joy Grimes) | Masters of Scale
AssertionNot checkable as stated
Grimes: Money Finder saves users an average of $400 per bill
“And so you go to it and upload a bill, we analyze it, and then our negotiators get to work and we've saved, so far, an average of 400 bucks a pop.”
CJ GrimesMay 29, 2026▶ 26:30How to get better at money (with Carrie Joy Grimes) | Masters of Scale
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