Chen: High legacy IT maintenance costs leave enterprises unable to innovate
Kuang Chen · Leveraging AI in the Enterprise // Kuang Chen, Captricity (FirstMark's Data Driven) · Mar 24, 2017 · at 3:45
Kuang Chen, Founder and CEO of Captricity, explains at Data Driven NYC how high maintenance costs for legacy infrastructure prevent large enterprises from adopting new customer-facing technologies.
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“Legacy IT costs Costs are so high that there's really not a lot of budget with which to innovate, and it makes it so that it's really hard to change anything, and so as customers' expectations of the input methods evolve these organizations, these incumbents are getting left further and further behind.”
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