“One of the drawbacks of using LLMs is like, we're not receiving confidence scores. On the extractions.”
quote is from the automated transcript, cleaned for reading:
filler sounds and stutters are removed, nothing is rephrased. names can be misheard
(the analysis reads context, assessments check outside sources). how →
More from Howard Katzenberg
AssertionNot checkable as stated
LLM migration eliminated annotation teams and increased Glean AI's gross margins
“The accuracy rates are better. Our cost to compute has gone down and like, it is the data scientist. We don't need a team to do annotations anymore for the models. And it's just like, it's like our gross margins. It's done like two step functions over the cour…”
Howard KatzenbergNov 29, 2023▶ 9:16How Glean AI Slashes Vendor Costs: CEO Howard Katzenberg on AI Accounting
AssertionNot checkable as stated
Katzenberg: 99 out of 100 vendor bills were approved automatically at Better
“And when I actually analyzed what our approval rate was at Better, 99 out of a hundred bills were getting approved.”
Howard KatzenbergNov 29, 2023▶ 3:56How Glean AI Slashes Vendor Costs: CEO Howard Katzenberg on AI Accounting
AssertionNot checkable as stated
Katzenberg: LLMs are very poor at performing calculations
“We're going to do the calculations because the LLMs are very poor at that.”
Howard KatzenbergNov 29, 2023▶ 11:41How Glean AI Slashes Vendor Costs: CEO Howard Katzenberg on AI Accounting
AssertionNot checkable as stated
Katzenberg: Glean AI business grew over 3x in 2023
“Our business is up like three X, over three X so far this year.”
Howard KatzenbergNov 29, 2023▶ 18:56How Glean AI Slashes Vendor Costs: CEO Howard Katzenberg on AI Accounting
PredictionHeld up
Katzenberg: External AI model pricing will fall over 12-18 months
“I think their pricing will continue to improve. So we can't just look at like where their pricing is today and assume it's going to be static over the next 12 months or 18 months. Cause like as they compete, their compute costs will come down. Like they'll, I …”
Howard KatzenbergNov 29, 2023▶ 21:20How Glean AI Slashes Vendor Costs: CEO Howard Katzenberg on AI Accounting
AssertionNot checkable as stated
Katzenberg: Manual vendor spend audits consistently yielded about 10% savings
“Inevitably, we'd find errors, we'd find consolidation opportunities, we'd play bad guy negotiations, but we'd find about 10% of savings opportunities each time we conducted this exercise.”
Howard KatzenbergNov 29, 2023▶ 2:12How Glean AI Slashes Vendor Costs: CEO Howard Katzenberg on AI Accounting
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