“When you have limited options for your customer, no recommendation engine, no matter how good that algorithm is, is actually going to succeed to help you solve that particular problem.”
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More from Christa Stelzmuller
Disclosure
Stelzmuller: Dia&Co uses ML to auto-tag product attributes from images
“So we use it for a number of things throughout our business. In this context, we were speaking specifically about auto tagging because humans, it's hard to scale humans to capture every element about a product that you may want to capture. And so we're attempt…”
Christa StelzmullerNov 20, 2017▶ 20:45Using Data to Deliver a Better Customer Experience // Nadia Boujarwah & Christa Stelzmuller, Dia&Co
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