Harry Glaser, CEO of Periscope Data, discussing real-world examples of algorithmic bias in AI.
Opinion
Glaser: Executives, customers, and governments do not understand AI technology
“I'm here to tell you as a CEO, it's not going to be your CEO, and it's not going to be your users, and it's not going to be your customers, and it's not going to be your government, because they ultimately don't know how this technology works, and they ultimat…”
Insight
Glaser: Open dialogue yields better AI outcomes than closed corporate consortiums
“If we said the CEOs of six companies are gonna get together in a consortium and figure this stuff out, I'd be quite worried, right? But if we said, we're all going to have a series of open dialogues, and we're going to have a pretty open and transparent cultur…”
Opinion
Glaser: Recent public criticism of Google's internal culture is likely deserved
“The culture there that has taken some beatings recently, I think probably deservedly”
Disclosure
Periscope Data accepts ethical responsibility for how customers use its software
“We try to reject the view that we provide a tool, and therefore we have no responsibility for the tool. You know, it's yours now. Use it. And so we try to do a few things. First of all, we try to accept responsibility for how the tool is being used and act acc…”
Disclosure
Periscope Data intentionally rejects black-box AI in favor of human-operated tools
“We are pretty queasy about, you know, AI in a box. Press this button, AI a thing, it'll predict for you, you're going to be great. We make a tool, we frame it as a tool for data professionals on purpose. The idea is there should be a person making these, you k…”
Assertion Not checkable as stated
Glaser: Facebook feed algorithm generated historic business value in computing
“In fact, it would be hard to name a piece of machine intelligence that has generated more business value, maybe in the history of computing, than the rancor that the Facebook team built.”