Weinstein: Stripe Atlas grew zero-ticket completion from 15% to 85%
Jeff Weinstein · Building product at Stripe: craft, metrics, and customer obsession | Jeff Weinstein (Product lead) · Jul 11, 2024 · at 51:47
Jeff Weinstein, product lead at Stripe, discusses improving Stripe Atlas's incorporation workflow by tracking the percentage of founders who required zero customer support tickets.
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“And over about 18 months, we took that number from 15% to 85.”
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