“At ramp, we're big enough and we're a B to B company, but we have a B to C top of funnel where we try to acquire users and get them to fill out our application to get a credit card. We have like a distinct revenue operations team that's broken into business technology and marketing technology.”
quote is from the automated transcript, cleaned for reading:
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More from Austin Hay
Insight
Hay: Most startups should avoid decentralized operations models
“As you add more operational people, it just creates more systems, and so, like, unless you're a massive company where you need that type of scale, I think, like, most startups, like, should avoid that decentralized model.”
Austin HayAug 13, 2023▶ 16:33The ultimate guide to Martech | Austin Hay (Reforge, Ramp, Runway)
AssertionContradicted
Hay: Snowplow is the only CDP allowing custom schema control
“Most third party B to C tools don't allow you to control the schema. There's only one CDP I know that does that. That's Snowplow. The rest are, there's a user object and an event object. So you can either stuff data as a user property onto the user object, or …”
Austin HayAug 13, 2023▶ 49:25The ultimate guide to Martech | Austin Hay (Reforge, Ramp, Runway)
Opinion
Hay: Most businesses are not ready for Marketing Mix Modeling
“Most of the time businesses are not ready for MMM. They actually just need MTA, and they need better probabilistic modeling.”
Austin HayAug 13, 2023▶ 56:32The ultimate guide to Martech | Austin Hay (Reforge, Ramp, Runway)
Disclosure
Hay: Never join companies hiding financials from director-level hires
“One of the red flags whenever I'm approaching a company to work for them is I'll ask for their company financials and like a company that's not willing to divulge their financials to like a director level or above person. I don't want to do business with, beca…”
Austin HayAug 13, 2023▶ 1:03:00The ultimate guide to Martech | Austin Hay (Reforge, Ramp, Runway)
Insight
Hay: Systems thinkers should delay decisions as long as possible
“And one of his tactics is this concept of thinking gray, which is actually to not decide for as long as you possibly can before you have to decide. And it's really challenging because it involves this little thing called patience, which I do not have a lot of …”
Austin HayAug 13, 2023▶ 1:11:58The ultimate guide to Martech | Austin Hay (Reforge, Ramp, Runway)
Insight
Hay reveals the ideal golden tech stack for B2C marketing
“If I was a B to C business, I'd buy Amplitude for my CDP, I'd buy customer IO, and maybe I'd upgrade to Braze in the future. I'd put everything in Snowflake. I'd buy high touch to reverse ETL, that data out to my ad networks. For attribution, probably AppSlyer…”
Austin HayAug 13, 2023▶ 1:18:34The ultimate guide to Martech | Austin Hay (Reforge, Ramp, Runway)
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