MacInnis: Business processes exist solely to lower volatility but suppress outsized performance
Matt McGinnis · “I deliberately understaff every project” | Leadership lessons from Rippling’s $16B journey · Dec 28, 2025 · at 28:03
Matt MacInnis, Chief Product Officer at Rippling, explains his framework for using financial concepts of alpha and beta in organizational design.
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“Processes in a business exist for the sole purpose of lowering beta. Processes are for decreasing volatility in the output of the system. The downside of a process is that it suppresses alpha.”
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