Dan Hockenmaier, marketplace growth strategist and Head of Strategy at Faire, explains why aggregating demand is the decisive factor in marketplace competition compared to acquiring supply.
“I think ultimately demand is the only thing that matters. If you are successful at aggregating the demand in your industry, you will have the winning marketplace.”
quote is from the automated transcript, cleaned for reading:
filler sounds and stutters are removed, nothing is rephrased. names can be misheard
(the analysis reads context, assessments check outside sources). how →
More from Dan Hockenmaier
Insight
Hockenmaier: Payback period is a far better metric than LTV:CAC
“Thinking about something like payback period is a much better measure of paid marketing performance than LTV to CAC because the speed at which you get enough money back to then go acquire another customer has much more bearing on how fast your business can gro…”
Dan HockenmaierOct 9, 2022▶ 9:24Developing a growth model + marketplace growth strategy | Dan Hockenmaier
Insight
Hockenmaier: Marketplace expansion requires keeping GTM in lockstep with product readiness
“It's who can deliver an Incredible end-to-end customer experience first, even if for a smaller number of customers, because that's what creates the flame where actually like customers are really loving it, retain talking about it, and you can then expand from …”
Dan HockenmaierOct 9, 2022▶ 45:37Developing a growth model + marketplace growth strategy | Dan Hockenmaier
Insight
Hockenmaier: The thesis of unbundling horizontal platforms is overhyped and rarely succeeds
“Broadly though, I think that we overhyped the idea of unbundling. So I think every six months I've seen articles, somebody wrote, this is the unbundling of Reddit, the unbundling of LinkedIn, the unbundling of Facebook. We're going to take All those blue links…”
Dan HockenmaierOct 9, 2022▶ 50:36Developing a growth model + marketplace growth strategy | Dan Hockenmaier
PredictionNot checkable as stated
Hockenmaier: Autonomous vehicles will end the ride-sharing marketplace model
“As soon as autonomous vehicles arrive, we're gonna fully consolidate that industry. And it's not gonna be marketplace model anymore.”
Dan HockenmaierOct 9, 2022▶ 1:01:33Developing a growth model + marketplace growth strategy | Dan Hockenmaier
Insight
Hockenmaier: Later marketplace cohorts often see lower CAC and higher LTV
“So typically, as you acquire more and more customers, you're acquiring the marginally good fit customer over time. And your CACs go up, your LTVs go down, it gets harder and harder. Marketplace actually the inverse, like the supply of liquidity is improving, t…”
Dan HockenmaierOct 9, 2022▶ 25:58Developing a growth model + marketplace growth strategy | Dan Hockenmaier
Insight
Hockenmaier: Dual-sided ROI equations allow marketplaces to ignore balance ratios
“Actually the thing that matters is can you write an ROI equation for acquiring supply and demand, which fully internalizes the marketplace dynamic. And so what I mean by this is like, if you're acquiring a new customer, you need to Include the CAC of acquiring…”
Dan HockenmaierOct 9, 2022▶ 36:44Developing a growth model + marketplace growth strategy | Dan Hockenmaier
Made with StarZero
Turn any episode into a week of clips.
This entire site, over 300 episodes transcribed, diarized, checked and made playable,
runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the
moments worth sharing, cuts them, captions them, and reframes them for every feed.
We use essential cookies to make the site work. With your permission we
also use analytics cookies (Google Analytics and Mixpanel) to understand
usage and improve StarZero. See our Cookie Policy.