Airbnb intentionally slowed product velocity to fix declining quality
Vlad Loktev · Embracing chaos, inquiry over advocacy, poking the bear, and “impact, impact, impact” | Vlad Loktev · Sep 1, 2024 · at 1:19:38
Vlad Loktev, former Airbnb General Manager, discusses Airbnb's transition under Brian Chesky from decentralized shipping to centralized quality control.
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“The quality like of what we were releasing kind of suffered because we were just push, push, push, ship, ship, and people were shipping across the board. And I did feel as a leader, like I wasn't proud of some of the things we were shipping. And so I appreciated the intentional slowdown at the expense of our goals to get to a higher quality bar and then amp up velocity again after everyone had a better understanding what quality actually was.”
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