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Costello: Asana caps product reviews at three and meetings at 10 attendees

Paige Costello · How to ask the right questions, project confidence, and win over skeptics | Paige Costello (Asana) · Jul 9, 2023 · at 1:00:32

Paige Costello, Head of Core Product at Asana, explains operating process changes implemented to accelerate execution speed across product teams.

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“So no more than three reviews on a given piece of work where people are blocking one approver. And If a meeting has more than 10 people on it, we ask the person hosting the meeting to kick out the other people and write better decision notes.”

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