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Fain: Almost no Slack PMs consulted her before executive reviews

Jessica Fain · The art of influence: The single most important skill left that AI can’t replace | Jessica Fain · Mar 22, 2026 · at 19:31

Jessica Fain, product leader at Webflow and former Chief of Staff to the CPO at Slack, describes how rarely product managers proactively seek executive intelligence.

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“I can count on one hand when I was chief of staff, how many people asked me for advice before going into a product review with our CPO or other executive team to say, what do you think is most important to them right now?”

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