Executive coach Alisa Cohn outlines how managers should frame feedback about communication and writing skills to employees.
Insight
Cohn: Leaders mistakenly prioritize employee happiness over driving business results
“I think it's very misguided for leaders to have this notion that their most important role is to keep people happy, is to create like this, you know, high engagement workforce. High engagement workforce is great. I think what that comes from is winning culture…”
Insight
Alisa Cohn: Founders who reject hierarchy and process inevitably end up needing them
“At the end of the day, what happens is they kind of invent for themselves the understanding that they need to have process, hierarchy, roles and responsibilities, goals, OKRs, whatever it is. And I think it's helpful sometimes to go through that, that, that fi…”
Assertion Partly supported
Cohn: 65% of startups fail due to founding team conflict
“And it turns out that, you know, according to Noam, Noam Wasserstein, 65% of startups fail because of conflict with founders or the founding team.”
Insight
Cohn: Leaning into tough conversations is the only way to help employees grow
“Honestly, the only way you're going to be able to help someone like grow in their career and become the best person they can be is by leaning into these tough conversations.”
Insight
Cohn: Consistent positive feedback builds trust needed for critical feedback
“You've had the conversation with them to give them positive feedback and point about point out what's working. That builds the relationship so that you have the lens of, oh yeah, when something's working, they tell me when something's not working, they tell me…”
Insight
Cohn: Grounding feedback in observable data makes it easier to receive
“If you do the work to really think about what is the observable data? What's my, I always ask my clients, what's my evidence that this is happening? And you have to spend some time thinking about it, but it's really worth it because it makes the feedback easie…”