David Singleton, CTO of Stripe, explains how the company allocates engineering bandwidth to fix operational failures and maintain platform reliability.
“And so that means that we identify incident remediations. That's what we call those. And we prioritize those carefully, and most of them, the ones that matter, actually get prioritized before other work on the roadmap.”
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More from David Singleton
AssertionSupported
Migrating to Stripe Checkout increases average customer revenue by 10.5 percent
“What we've found, we've recently measured the difference between, so with a bunch of actual users who've migrated from a fairly vanilla integration where they, you know, built their own checkout flow to one of these surfaces to our payment element or to Stripe…”
David SingletonMay 4, 2023▶ 28:48Building a culture of excellence | David Singleton (CTO of Stripe)
AssertionNot checkable as stated
Stripe automatically deploys engineer code changes to production within 45 minutes
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David SingletonMay 4, 2023▶ 55:17Building a culture of excellence | David Singleton (CTO of Stripe)
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“One big difference between AI startups and others is it's actually quite expensive to operate an AI startup in terms of the compute resources, like running this stuff in these GPU machines is quite expensive. So typically these companies need to have a monetiz…”
David SingletonMay 4, 2023▶ 1:02:27Building a culture of excellence | David Singleton (CTO of Stripe)
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Midjourney's Discord interface brilliantly teaches users how to prompt AI from others
“This is not the right interface for this tool, but actually it's very smart because you learn from other people on discord, how they're prompting the AI in order to get the kind of results that they're looking for.”
David SingletonMay 4, 2023▶ 1:26:15Building a culture of excellence | David Singleton (CTO of Stripe)
Disclosure
Singleton: Stripe engineering interviews permit Google and Stack Overflow searches
“The other thing that all these loops have in common is nothing is a trick question. Like we try to put people into an environment, which is as close to doing the actual work together as we possibly can. So I mean, for engineers, for instance, we've got several…”
David SingletonMay 4, 2023▶ 15:08Building a culture of excellence | David Singleton (CTO of Stripe)
Insight
Singleton: Best PMs for Developer Products Are Highly Technical Engineers
“The best PMs for developer focused products, I think are usually very technical. They're mostly former engineers themselves, or maybe kind of current engineers still tinkering on the side, but bringing, you know, a lot of user insight and strategy to the probl…”
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