Management reporting features degrade individual contributor compliance and data quality
Nan Yu · Linear’s secret to building beloved B2B products | Nan Yu (Head of Product) · Jan 30, 2025 · at 18:12
Nan Yu, Head of Product at Linear, discusses why B2B software compromises on user experience backfire on management reporting.
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“The moment you start going down this path and you make you make the IC user experience worse, they're just going to disengage. Right. No one has to do this. Like if I'm an engineer, I get paid to write code. My performance review is based on my like code contribution. It's not based on like, did I fill in all the tickets? Right. So I'm just not going to do that part or I'm going to do it very sporadically. And then, you know, I'm going to just focus on, on my actual job. And then all your reporting is wrong because all the data is wrong and it's like sparse”
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