Robin: Address minor irritations early before they become major crunches
Carole Robin · How to build deeper, more robust relationships | Carole Robin (Stanford professor, “Touchy Feely”) · Apr 25, 2024 · at 42:25
Carole Robin, former Stanford GSB professor, explains the pinch-to-crunch framework for addressing minor relationship friction before it compounds.
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“And by the way, address it while it's still small. And then it won't get big. That's why we call it, you know, talk about a pinch before it becomes a crunch, and then it becomes a much bigger deal.”
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