Former Amazon Director Ian McAllister explains that the PR/FAQ format is merely a tool to cultivate problem-first product thinking rather than a mandatory requirement.
“Teach that and write some posts about with templates and things like that, because it's a great way to start of like the press release has a paragraph about the problem. That's what you write, and then you write the solution paragraph, and then the customer quote. And then the fact, which is like, is there a legitimate plan to succeed? So if you don't have that muscle to work backwards already in your team, it's a great thing to try, but that's not the only mechanism that can do it. And eventually if you do it enough and you build that muscle to work backwards, you can do it in any number of formats, whether it's a something in a PRD or some other way. But the key is that you don't just, you don't think what we could build You think about the problem and then the solution that solves that problem.”
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“You know, trust is just built by repeatedly setting and meeting expectations. And I think that's a good kind of mantra to think about as a PM, like, you know, my meeting, the expectations that I set and not just doing good things, but like calling your shots, …”
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“It's true that executives wake up if something drives dollars or customers or offense things. And, you know, it just maybe shouldn't be this way, but a little less interested in things that may be less than a risk that just the risk never happens. It comes to …”
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“And it just means, you know, you don't own marketing or you don't own this other function, but you own it until you find somebody else to own it. And so that's not necessarily thinking big in terms of scale or whatever, but in terms of how you think about your…”
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