Lovinsky: Thumbtack prioritized customers first, service pros second, and company last
Noam Lovinsky · The happiness and pain of product management | Noam Lovinsky (Grammarly, FB, Thumbtack, YT) · Mar 17, 2024 · at 17:53
Noam Lovinsky, former Chief Product Officer at Thumbtack, discusses how the company resolved product and business trade-offs.
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“Like at Thumbtack, we had principles about which sides of the marketplace we wanted to serve In, in which order and kind of when we serve thumbtack, right? So it was customers first, pros second, and then thumbtack last.”
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